HT204316: Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music and Apple News

Learn about Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music and Apple News
RN helen
Level 1 (0 points)

Q: how can i sync my Apple ID to my iTunes sign-in?  I have an old ID showing up in my iTunes sign-in window and cannot get rid of it to show my current Apple ID.  I don't have the old password to the old ID in order to "manage" my account.

how can I sync my Apple ID to my iTunes store sign-in window?  An old ID keeps showing in the iTunes sign-in window and I cannot get rid of it to show my current Apple ID. I don't have the password for the old ID in order to "manage" my account and make changes. Help.  Thanks.

iPhone 5s, iOS 7.0.1

Posted on Nov 15, 2013 10:07 AM

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RN helen

Q: how can i sync my Apple ID to my iTunes sign-in?  I have an old ID showing up in my iTunes sign-in window and cannot get rid ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Nov 15, 2013 10:25 AM in response to RN helen
    Level 10 (135,689 points)
    iTunes
    Nov 15, 2013 10:25 AM in response to RN helen

    Did you create a new account or did you update your existing account with a new email address ? You can tap on the id in Settings > iTunes & App Stpre and sign out of it and you can then sign with the new/updated account.

     

    If you did create a new account then your existing content will remain tied to your old account, so only that old account will be able to redownload that content and/or download updates to its apps. If you can't remember the password for it then you can try getting it reset via this page : http://iforgot.apple.com