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No mouse or keyboard when booting Windows on late-2013 15" MBP (with 750m)

I generalized my Win7 x64 image from previous laptop (late-2008 MBP) using sysprep, and imaged it into a bootcamp partition using Winclone (on the new machine) + Target Disk Mode (on the old machine, over thunderbolt/firewire). Booting it asked me to run through the first use wizard, as expected after generalization, but the cursor and keyboard were both unresponsive. As with all future attempts, I tried with both the builtin trackpad and keyboard, and an external USB mouse + keyboard (via a USB hub). I am able to boot this installation from Parallels, and it works fine, but I can't install the Bootcamp drivers, since it doesn't think the VM needs them. After running the first-use wizard in Parallels, I can now boot to login screen natively, but mouse and keyboard are still unresponsive.


I also tried booting from two different Windows 7 x64 installation USB drives (one 8GB with the new Bootcamp drivers copied on and prepared by the Bootcamp Assistant, and one 4GB with the Bootcamp drivers copied onto a separate 4GB drive which was also plugged in at boot time).


I've also tried booting into Windows system recovery mode AND safe mode.


My GPT partition table is:


1 40 409639 EFI System (FAT)

2 409640 1562909639 Mac OS X HFS+

3 1562909640 1564179175 Mac OS X Boot (I assume this is the recovery partition??)

4 1564180480 1857560575 Basic Data (This is NTFS - for Windows 7)

5 1857562624 1954209791 Basic Data (This is FAT)


My MBR table is:

1 40 409639 EE EFI Protective

2 409640 1562909639 AF Mac OS X HFS+

3 1562909640 1564179175 AF Mac OS X Boot

4 * 1564180480 1857560575 07 NTFS/HPFS


Bootcamp version is 5.1.1 (479)

MACBOOK PRO (RETINA, 15-INCH, LATE 2013), OS X Mavericks (10.9)

Posted on Nov 15, 2013 10:41 AM

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Posted on Nov 16, 2013 2:58 PM

same issue. additional info -- creating a NEW bootcamp, and a fresh windows install does work on the new MBP retina;


Winclone+sysprep is not receiving the correct drivers.


The winclone+sysprep image is bootable in VMWARE fusion, and then I tried to be clever and manually install the bootcamp drivers from the USB image. (The \Bootcamp\setup.exe fails, the \bootcamp\drivers\apple\bootcamp.msi fails, the various \bootcamp\drivers\apple\apple*.exe appear to work ... but chipset and motherboard drivers appear to be inside of the bootcamp.msi)

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Question marked as Best reply

Nov 16, 2013 2:58 PM in response to elfprince13

same issue. additional info -- creating a NEW bootcamp, and a fresh windows install does work on the new MBP retina;


Winclone+sysprep is not receiving the correct drivers.


The winclone+sysprep image is bootable in VMWARE fusion, and then I tried to be clever and manually install the bootcamp drivers from the USB image. (The \Bootcamp\setup.exe fails, the \bootcamp\drivers\apple\bootcamp.msi fails, the various \bootcamp\drivers\apple\apple*.exe appear to work ... but chipset and motherboard drivers appear to be inside of the bootcamp.msi)

Nov 16, 2013 4:33 PM in response to mysticybiq

I wouldn't be opposed to doing a fresh install, but I really don't want to have to migrate and reinstall all of my applications, unless there's an easy path for doing that, which I haven't yet heard of


I'm also interested in what route you took to do a fresh install, because as noted I was unable to use mouse and keyboard even when booting off my Bootcamp Assistant-prepared installation thumb drive.

Nov 18, 2013 1:27 AM in response to elfprince13

The same issue for me

My machine is the new high level 15" 2013 late MBPR.

I use the bootcamp to make the boot USB and download the bootcamp support softare.

When I use the USB with Win8 to boot and install, I can finish the installation.

But I will fail to use the keyboard and touchpad after win8 first boot. I think the driver didn't include in the bootcamp software.


Finally I use the PD9 to boot the bootcamp system. The function is normal for everything.

When I login in the win8, I fail to install the setup.exe which is inside the bootcamp folder.

This bootcamp can not support this new 2013 late MBPR.


How to do?

Nov 18, 2013 7:16 AM in response to elfprince13

The answer for a new install of Windows is -- patience. What I found is that the keyboard and trackpad do not function immediately even when the dialog items are apparent on the screen -- I came back to the computer an hour later, and they keyboard and trackpad were functioning ... I am imagining that the drivers took a while to load properly from the USB, and finally did so.



As for the Winclone image of the older bootcamp ... I am noticing that the USB has the folder for pre-exec drivers ($WinPEDriver$), and that the Winclone image does not ... some more experiments to try.

Nov 21, 2013 6:50 AM in response to mysticybiq

just in case anyone else runs into another related issue: http://support.microsoft.com/kb/929828


sysprep can not be used more than three times over the entire lifetime of a windows image.


I have been able to consistently install a new windows image on the late-2013 MBP using the bootcamp assistant, but only when I allow the bootcamp assitant to run the entire install process from USB stick, including an auto-restart from MacOS to the USB start partition.


The install on the late 2013 MBP does NOT work for me if I boot MacOS [using "OPT"-key boot selection] before I allow the USB image to run to completiotn of a full windows install.

No mouse or keyboard when booting Windows on late-2013 15" MBP (with 750m)

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