707 Views 2 Replies Latest reply: Nov 19, 2013 10:29 AM by Karen Lewis
Currently Being ModeratedNov 15, 2013 11:23 AM (in response to Karen Lewis)
Check the folders mentioned in your Home/Library for the problem account.
Currently Being ModeratedNov 19, 2013 10:29 AM (in response to andyBall_uk)
Yes. That did it!
The problem was duplicate components in my root and user quicktime libraries. The link above helped ferret it out. THANK YOU!