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When I turn my mac on I have a fodder with a question mark on the screen?

When I turn my mac on I get a grey screen with a folder and a question mark

MacBook Pro

Posted on Nov 15, 2013 11:44 AM

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Question marked as Best reply

Posted on Nov 15, 2013 11:46 AM

There are four general causes of this issue:


1. The computer's PRAM no longer contains a valid startup disk setting when there aren't any problems with the disk itself. This can be checked for by pressing the Option key and seeing if the drive appears.

2. The internal drive's directory structure has become damaged. This requires usage of an alternate bootable system to perform the repair.

3. Critical system files have been deleted. This requires usage of an alternate bootable system to reinstall them.

4. The internal drive has died or become unplugged. This is the most likely case if the computer took a sharp impact or there are unusual sounds coming from its location.


(92777)

2 replies
Question marked as Best reply

Nov 15, 2013 11:46 AM in response to Ianclare97

There are four general causes of this issue:


1. The computer's PRAM no longer contains a valid startup disk setting when there aren't any problems with the disk itself. This can be checked for by pressing the Option key and seeing if the drive appears.

2. The internal drive's directory structure has become damaged. This requires usage of an alternate bootable system to perform the repair.

3. Critical system files have been deleted. This requires usage of an alternate bootable system to reinstall them.

4. The internal drive has died or become unplugged. This is the most likely case if the computer took a sharp impact or there are unusual sounds coming from its location.


(92777)

When I turn my mac on I have a fodder with a question mark on the screen?

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