HP 4890 cannot store files

Question

Level 1

0 points

This is absolutely nuts that after upgrading from 10.8 to 10.9 some software is no longer working.

HP Scan 2.4.3 (3) cannot store any longer scanned filed nor send it by e-mail or print a pdf.

What is the marketing idea behind Apple to BLOCK standard functionality?

Because I'm dependent on this function the only way for me is to work now with Win-XP!

Does anybody have a solution for this error?

I wonder how the community would react if that happens to MICROSOFT.

MacBook Pro, Mac OS X (10.6.8), Mini DisplayPort VGA-Adapter

Posted on Nov 15, 2013 11:33 AM

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Answer 1

For scanning, there's a workaround.

Try using the Image Capture app in your Applications folder for scanning.

Connect the scanner to your Mac whether Wi-Fi or USB.

Launch Image Capture.

Click the very small black box bottom left side of the Image Capture window.

You'll see this pop up menu: Connecting this (device) opens:

You can select a default app to scan (Image Capture) and select a folder from the Imort To pop up menu on the right to save scanned files to.

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Answer 2

Or download another version of HP Scan app.

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Answer 3

Level 1

0 points

Sorry,

but no gadget is recognized in Image Capture

no "small box" is availlable

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