iOS 7 cellular data settings won't save on iPhone 4s???

I'm using a 16GB iPhone 4s, with the latest version of iOS 7 as of writing this, version 7.0.3. Whenever go to the "Cellular" settings on the main settings page and turn OFF cellular data usage for a lot of my apps except for a few key apps that I need it for (Mainly Mail, FB Messenger App, Google Maps, and What' s App that I leave on), the moment I back out and come back in, almost all the apps I turned cellular off for are back on again. I've tried turning background app-refresh off thinking it was overriding my cellular settings, nothing. I've tried restarting my phone a bunch of times, nothing. Nothing I do seems to fix this issue and it's frustrating because I have the minimum data plan from AT&T and I can't turn cellular off completely because I don't have a texting plan and depend on iMessages, FB Messenger, and What's App to get messages from people, and a lot of times it can be urgent so I need to figure out how to fix this stupid bug. Anybody else have a similar issue and/or know how to fix this?

iPhone 4S, iOS 7.0.4

Posted on Nov 15, 2013 11:49 AM

Reply
130 replies

Apr 10, 2014 3:53 AM in response to Ac.Moby

Ac.Moby wrote:


hi there, i have a problem when i go to the step 17. of your list i get an error that says that "check if there is space on your c:" and the do nothing no restore. can you help me with this.

Hi Ac.Moby,


Unfortunatly when I read your message "c:" came right at me and I remembered my old ways where I used Microsoft software.


My short tutorial was only tested for OSX and therefore I don't know how the software behaves under windows as I did not test it under those conditions. If any of the last users achieved the result using windows, maybe they'll give you hand.


Meanwhile, If you reach a solution for yourself please post it as it can be useful for someone else.


Sorry for not being able to help you on this one.


Best regards,

Nuno Bettencourt

Apr 12, 2014 7:39 AM in response to Stankoff

Hi, no idea why Facetime would have that behaviour.


What value is set for facetime in table bundle_info?


Have you tried only changing facetime value to 0? if that does not work, changing it to 1? perhaps doing a device shutdown between both changes?


by the way, if trying the previous approach do a full backup again (so you have the latest changes)before altering the new table values.

Apr 12, 2014 1:09 PM in response to nuno.bett

Hellow again,I have tried a lot of combinations but stil no effect.I noticed that the "music" app is reacting like "facetime".Every time I export and make changes to the cellular usage file(with now effect on "music" and "facetime")and then I repeat the procedure and I export again the file I notice that everytime the values for "facetime" and "music" are set do 2.

Apr 13, 2014 7:40 AM in response to Stankoff

Hi Stankoff,


until you can set those values to either 1 or 2, you won't be able to switch cellular on/off for them with the toggle buttons.


My guess is that you were not working with the latest backup from iTunes (step 3) or maybe forgot to unplug the device from the USB cable (step 18).


Check also step 6 path. Once I missed it and I wasn't replacing the correct CellularUsage.db file.


Power off/on your device before doing another attempt.


Hope this helps.

Best regards,

Nuno Bettencourt

Apr 22, 2014 12:42 AM in response to nuno.bett

Wow, your directions were so clear! I am so happy I was able to fix this with your assistance, mahalo mahalo nui loa!!


I found this issue/glitch to be extremely annoying, I believe it showed up after I used the "reset statistics" button, I needed to reset my data usage for my new phone cycle. However, I am not 100% certain that is truly when the glitch showed up.


Thank goodness for peer-to-peer help. You patiently and thoroughly typed out the steps and I sincerely appreciate you for that.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 7 cellular data settings won't save on iPhone 4s???

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.