Max Doty
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Q: 7.0.4 problems

I should have known better than to upgrade my ipad but that red 1 on my screen drives me nuts...If I get this fixed I want to figure a way to never update or show updates again... I tried upgrading and after a restart it said unable to install update...I tried connecting to itunes and then it said unable... It tried to restart and then got stuck with connect to itunes screen...the only option you have is cancel or restore and update...unfortuatly it can't update....Ipad is usless at this point...I really need it ....Please help somebody.....

Posted on Nov 15, 2013 3:56 PM

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Max Doty

Q: 7.0.4 problems

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  • by Max Doty,

    Max Doty Max Doty Nov 16, 2013 4:52 PM in response to Apfelwurm
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    Nov 16, 2013 4:52 PM in response to Apfelwurm

    Ive done all of those....no luck...I did the terminal one...followed it step by step ... I even tried it on another computer (windows) that didnt work either... came up with a different error, cant remeber which error it was but it didn't work....

  • by Max Doty,

    Max Doty Max Doty Nov 16, 2013 4:54 PM in response to Apfelwurm
    Level 1 (0 points)
    Nov 16, 2013 4:54 PM in response to Apfelwurm

    that takes me to a page with a bunch of error fixes...there is a -1 but not a regular 1

  • by Beverly Stirling,

    Beverly Stirling Beverly Stirling Nov 16, 2013 6:05 PM in response to Max Doty
    Level 1 (0 points)
    Nov 16, 2013 6:05 PM in response to Max Doty

    I also tried the update to 7.0.4 this morning and it would not install. I contacted Apple support and they were wonderful but the bottom line is that my iPad is trashed. 

     

    We reset the iPad and connected it my computer to do the update. The woman I spoke with in tech support gave me her direct line and once the update was complete (took about an hour) I called her back. We spent a good amount of time trying to figure out why I kept getting an error message that my iPad was an undetected device.

     

    After a total of two hours on the phone this morning, I am sending my iPad back to Apple and they are going to send me a replacement. Just got it in late August so it is barely 3 months old. 

     

    Very frustrating and I sure feel for anyone who experiences this problem after their iPad warranty has expired.  BTW, I updated my iPhone this morning (before I updated the iPad) without any issues.  Go figure.

     

    Bev in PA

  • by Max Doty,

    Max Doty Max Doty Nov 16, 2013 7:12 PM in response to Beverly Stirling
    Level 1 (0 points)
    Nov 16, 2013 7:12 PM in response to Beverly Stirling

    That would be me... I am afraid I'm in the same postition and I have no warranty

  • by donrb,

    donrb donrb Nov 16, 2013 7:53 PM in response to Max Doty
    Level 1 (0 points)
    Nov 16, 2013 7:53 PM in response to Max Doty

    Upgraded to 7.0.4 and now it constantly resets in the middle of whatever it is I'm doing. I just got finished redownloading the update and reinstalling. Just got finished readding all my apps. Still resets (this time I was just organizing my icons)

  • by Apfelwurm,

    Apfelwurm Apfelwurm Nov 17, 2013 1:38 AM in response to Max Doty
    Level 4 (1,700 points)
    Nov 17, 2013 1:38 AM in response to Max Doty

    Error -1 or error 1 is the same thing.

  • by Max Doty,

    Max Doty Max Doty Nov 17, 2013 6:02 AM in response to Apfelwurm
    Level 1 (0 points)
    Nov 17, 2013 6:02 AM in response to Apfelwurm

    so in other words my device needs repair... It didn't need repaired 2 days ago when it was working just fine... Every feature on my ipad worked until I clicked update... their software crashed my ipad and they will want to charge me 400 dollars to repair it.... Im sure thats illegal... I will check with consumer protection agency in the morning... so unfair...

  • by Apfelwurm,

    Apfelwurm Apfelwurm Nov 17, 2013 6:11 AM in response to Max Doty
    Level 4 (1,700 points)
    Nov 17, 2013 6:11 AM in response to Max Doty

    The link I posted merely shows you what error 1 means, all the rest are your own conclusions.

     

    Looking at this discussion, you have done so many things on your iPad that no one knows what state the device is in anymore.

  • by Apfelwurm,

    Apfelwurm Apfelwurm Nov 17, 2013 6:14 AM in response to Max Doty
    Level 4 (1,700 points)
    Nov 17, 2013 6:14 AM in response to Max Doty

    Error messages are of paramount importance, as without them, no accurate analysis of the problem can be accomplished.

  • by Max Doty,

    Max Doty Max Doty Nov 17, 2013 10:46 AM in response to Max Doty
    Level 1 (0 points)
    Nov 17, 2013 10:46 AM in response to Max Doty

    I have done what apple suggested with each error message...The page that has all the errors told me what to do each time... first a recovery then terminal to put a # in front of the apple number then a dfu with install of os , nothing worked but they were all what the apple page suggested with each error i was getting....

  • by Apfelwurm,

    Apfelwurm Apfelwurm Nov 17, 2013 11:14 AM in response to Max Doty
    Level 4 (1,700 points)
    Nov 17, 2013 11:14 AM in response to Max Doty

    Is there still any life at all in your iPad?

  • by Max Doty,

    Max Doty Max Doty Nov 17, 2013 12:01 PM in response to Apfelwurm
    Level 1 (0 points)
    Nov 17, 2013 12:01 PM in response to Apfelwurm

    Just the apple pic and then connect to iTunes pic with iTunes logo and USB cable pic... That's all I've seen since 7.0.4 update

  • by Apfelwurm,

    Apfelwurm Apfelwurm Nov 17, 2013 12:11 PM in response to Max Doty
    Level 4 (1,700 points)
    Nov 17, 2013 12:11 PM in response to Max Doty

    Okay, it seems as though your iPad is in recovery mode.

     

    What happens when you follow the following instructions?

    Restore via recovery mode:

    http://support.apple.com/kb/HT1808

     

    Please note any error messages and report them here.

  • by Max Doty,

    Max Doty Max Doty Nov 17, 2013 5:21 PM in response to Apfelwurm
    Level 1 (0 points)
    Nov 17, 2013 5:21 PM in response to Apfelwurm

    it says unable to update...It only gives the option to update and restore....the update is what crashed it to begin with.....

  • by Max Doty,

    Max Doty Max Doty Nov 17, 2013 7:19 PM in response to Max Doty
    Level 1 (0 points)
    Nov 17, 2013 7:19 PM in response to Max Doty

    I've got a question... it started the update then crashed and got stuck in recovery mode...I'm going to stick this on ebay for sale )non-working) for parts..... can the person that buys it get my data if they can get it working...I need to sell it so I can buy me one that works... I refuse to update ever again....

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