HT1567: iTunes for Windows: iTunes Diagnostics, CD/DVD Drive Tests
Learn about iTunes for Windows: iTunes Diagnostics, CD/DVD Drive Tests
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Helpful answers
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Nov 17, 2013 12:26 PM in response to Texasdee07by Delgadoh,Hey Texasdee07,
I found the following information that should resolve the issue:
To repair an iPod disk—Restore the iPod or iPod shuffle using the latest version of iTunes.
Warning: Be sure to back up your data before restoring an iPod. The restore process cannot be undone. All of your songs and files will be deleted.
http://support.apple.com/kb/HT1207
Welcome to Apple Support Communities!
Sincerely,
Delgadoh