Peter Schane
Level 1 (0 points)

Q: kernel_task crashing OS X 10.9

I have a 2009 MacBook Pro with OS X 10.9 Mavericks, and since I have installed it my computer has crashed at least 3 times a day, and it blames it on kernel_task and I called apple yesterday and reinstalled OS X and it is still crashing!

MacBook Pro (13-inch Mid 2009), OS X Mavericks (10.9)

Posted on Nov 15, 2013 4:14 PM

by Linc Davis,Solvedanswer
Linc Davis Linc Davis
Level 10 (208,037 points)
Applications
A:

It's causing the panics. I suggest you remove it.

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button.

Back up all data before making any changes.

You will generally have to reboot in order to complete an uninstallation. Until you do that, the uninstallation may have no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

Posted on Nov 21, 2013 5:40 PM

Close
Peter Schane

Q: kernel_task crashing OS X 10.9

  • All replies
  • Helpful answers

  • by OGELTHORPE,Helpful

    OGELTHORPE OGELTHORPE Nov 15, 2013 4:23 PM in response to Peter Schane
    Level 9 (52,793 points)
    Mac OS X
    Nov 15, 2013 4:23 PM in response to Peter Schane

    You will have to provide more information in order to receive meaningful assistance:

     

    http://support.apple.com/kb/TS3742

     

    http://support.apple.com/kb/ht2546

     

    Ciao.

  • by Peter Schane,

    Peter Schane Peter Schane Nov 18, 2013 7:49 PM in response to Peter Schane
    Level 1 (0 points)
    Nov 18, 2013 7:49 PM in response to Peter Schane

    Anonymous UUID:       A55AF976-7442-6C89-BC28-86115AE5FBB6

     

     

    Mon Nov 18 19:40:34 2013

    panic(cpu 0 caller 0xffffff8007cdc19e): Kernel trap at 0xffffff7f88d8392c, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x000038250c8b4885, CR3: 0x000000000a96e000, CR4: 0x0000000000000660

    RAX: 0x000038250c8b4865, RBX: 0xffffff80137f2600, RCX: 0x0000000000000000, RDX: 0x7fffffffffffffff

    RSP: 0xffffff804274bc60, RBP: 0xffffff804274bca0, RSI: 0x0000000000000050, RDI: 0xffffff8007cf36a0

    R8:  0x00000000000000ae, R9:  0x0000000000000001, R10: 0x00000000000000ae, R11: 0x0000000000000001

    R12: 0xffffff8007cf36a0, R13: 0x000000000000007c, R14: 0x0000000000200000, R15: 0x000000000000000a

    RFL: 0x0000000000010286, RIP: 0xffffff7f88d8392c, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x000038250c8b4885, Error code: 0x0000000000000000, Fault CPU: 0x0

     

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff804274b8f0 : 0xffffff8007c22f69

    0xffffff804274b970 : 0xffffff8007cdc19e

    0xffffff804274bb40 : 0xffffff8007cf3606

    0xffffff804274bb60 : 0xffffff7f88d8392c

    0xffffff804274bca0 : 0xffffff7f88d811ae

    0xffffff804274bd00 : 0xffffff7f89f423a5

    0xffffff804274bd70 : 0xffffff7f88d88265

    0xffffff804274bdf0 : 0xffffff7f88d8b289

    0xffffff804274be70 : 0xffffff7f88d8a710

    0xffffff804274bec0 : 0xffffff7f88d89c75

    0xffffff804274bf00 : 0xffffff7f88d87fb8

    0xffffff804274bf20 : 0xffffff8007c4a15a

    0xffffff804274bfb0 : 0xffffff8007cd6aa7

          Kernel Extensions in backtrace:

             com.apple.iokit.IOHIDFamily(2.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff 7f88d5e000->0xffffff7f88dcffff

                dependency: com.apple.driver.AppleFDEKeyStore(28.30)[558B2575-5197-3C4C-BAD2-8CB465638FA8]@ 0xffffff7f88d53000

             com.spsys.driver.IOKitDriver(1.0.1)[00000000-0000-0000-0000-000000000000]@0xfff fff7f89f41000->0xffffff7f89f44fff

                dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffff ff7f88d5e000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    13A603

     

     

    Kernel version:

    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

    Kernel slide:     0x0000000007a00000

    Kernel text base: 0xffffff8007c00000

    System model name: MacBookPro5,5 (Mac-F2268AC8)

     

     

    System uptime in nanoseconds: 2905162564115

    last loaded kext at 317008821010: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f89f45000, size 65536)

    last unloaded kext at 409132048621: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f89f45000, size 57344)

    loaded kexts:

    com.spsys.driver.IOKitDriver          1.0.1

    com.spsys.driver.NKEDriver          1

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AGPM          100.14.11

    com.apple.filesystems.autofs          3.0

    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

    com.apple.driver.AppleMikeyHIDDriver          124

    com.apple.driver.AppleHDA          2.5.2fc2

    com.apple.driver.AppleUpstreamUserClient          3.5.13

    com.apple.GeForceTesla          8.1.8

    com.apple.driver.AppleSMCLMU          2.0.4d1

    com.apple.driver.AppleMikeyDriver          2.5.2fc2

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleBacklight          170.3.5

    com.apple.driver.AppleMCCSControl          1.1.12

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AppleHWAccess          1

    com.apple.driver.AppleLPC          1.7.0

    com.apple.driver.SMCMotionSensor          3.0.4d1

    com.apple.driver.AppleUSBTCButtons          240.2

    com.apple.driver.AppleUSBTCKeyboard          240.2

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          35

    com.apple.driver.AppleIRController          325.7

    com.apple.driver.AppleUSBCardReader          3.3.5

    com.apple.iokit.SCSITaskUserClient          3.6.0

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.4.0

    com.apple.driver.AirPort.Brcm4331          700.20.22

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleFWOHCI          4.9.9

    com.apple.driver.AppleUSBHub          650.4.4

    com.apple.driver.AppleAHCIPort          2.9.5

    com.apple.driver.AppleUSBOHCI          650.4.1

    com.apple.nvenet          2.0.21

    com.apple.driver.AppleUSBEHCI          650.4.1

    com.apple.driver.AppleRTC          2.0

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleACPIButtons          2.0

    com.apple.driver.AppleSMBIOS          2.0

    com.apple.driver.AppleACPIEC          2.0

    com.apple.driver.AppleAPIC          1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

    com.apple.nke.applicationfirewall          153

    com.apple.security.quarantine          3

    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

    com.apple.AppleGraphicsDeviceControl          3.4.12

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOSerialFamily          10.0.7

    com.apple.driver.DspFuncLib          2.5.2fc2

    com.apple.vecLib.kext          1.0.0

    com.apple.iokit.IOAudioFamily          1.9.4fc11

    com.apple.kext.OSvKernDSPLib          1.14

    com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8

    com.apple.nvidia.classic.NVDAResmanTesla          8.1.8

    com.apple.driver.AppleHDAController          2.5.2fc2

    com.apple.iokit.IOHDAFamily          2.5.2fc2

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.iokit.IOSurface          91

    com.apple.iokit.IOBluetoothFamily          4.2.0f6

    com.apple.driver.AppleSMBusController          1.0.11d1

    com.apple.driver.AppleSMBusPCI          1.0.12d1

    com.apple.driver.IOPlatformPluginFamily          5.5.1d27

    com.apple.iokit.IONDRVSupport          2.3.6

    com.apple.iokit.IOGraphicsFamily          2.3.6

    com.apple.driver.AppleSMC          3.1.6d1

    com.apple.driver.AppleUSBMultitouch          240.6

    com.apple.iokit.IOUSBHIDDriver          650.4.4

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0

    com.apple.iokit.IOUSBMassStorageClass          3.6.0

    com.apple.driver.AppleUSBMergeNub          650.4.0

    com.apple.driver.AppleUSBComposite          650.4.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.6.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

    com.apple.iokit.IO80211Family          600.34

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOUSBUserClient          650.4.4

    com.apple.driver.AppleEFINVRAM          2.0

    com.apple.driver.AppleEFIRuntime          2.0

    com.apple.iokit.IOAHCIFamily          2.6.0

    com.apple.iokit.IONetworkingFamily          3.2

    com.apple.iokit.IOUSBFamily          650.4.4

    com.apple.driver.NVSMU          2.2.9

    com.apple.iokit.IOHIDFamily          2.0.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          278.10

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.AppleKeyStore          2

    com.apple.driver.DiskImages          371.1

    com.apple.iokit.IOStorageFamily          1.9

    com.apple.iokit.IOReportFamily          21

    com.apple.driver.AppleFDEKeyStore          28.30

    com.apple.driver.AppleACPIPlatform          2.0

    com.apple.iokit.IOPCIFamily          2.8

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    com.apple.kec.pthread          1

     

     

     

    Thats what happens everytime it crashes

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Nov 18, 2013 8:36 PM in response to Peter Schane
    Level 10 (208,037 points)
    Applications
    Nov 18, 2013 8:36 PM in response to Peter Schane

    Are you aware that a keylogger is installed?

  • by Peter Schane,

    Peter Schane Peter Schane Nov 21, 2013 3:36 PM in response to Linc Davis
    Level 1 (0 points)
    Nov 21, 2013 3:36 PM in response to Linc Davis

    yes I am the app spector pro is on my computer

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Nov 21, 2013 5:40 PM in response to Peter Schane
    Level 10 (208,037 points)
    Applications
    Nov 21, 2013 5:40 PM in response to Peter Schane

    It's causing the panics. I suggest you remove it.

    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

    I never install system modifications myself, and I don't know how to uninstall them. You'll have to do your own research to find that information.

    Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button.

    Back up all data before making any changes.

    You will generally have to reboot in order to complete an uninstallation. Until you do that, the uninstallation may have no effect, or unpredictable effects.

    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

    WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.