HT204406: Get help with iTunes Match

Learn about Get help with iTunes Match
bwoody2

Q: iPhone 5s does not work with iTunes Match.  Subscribed, and iMac, Macbook pro and touch work but 5s gives message  that I am 'not currently subscribed to iTunes Match'.

My iPhone 5s 64 gig phone will not work with iTunes Match.

Recently subscribed for $25. iMac, Macbook Pro and older iTouch successfully sign on, but 5s will not.

When I go to settings, music, iTunes Match on iPhone, the message says; "You are not currently subscribed to iTunes Match.  Use iTunes on your computer to subscribe."

Apple support chat is sending me to 1-800-MY-APPLE with case number.

Any suggestions before I call?

iPhone 5s, iOS 7.0.3

Posted on Nov 15, 2013 4:25 PM