I just got an iPhone 5S and I have an existing iTunes account from my iPod. I went into mange devices on iTunes but I only see the option of deleting a device, not adding. So how do I add one then?
Dell PC, Windows XP
Hi, Colbly.
Thank you for visiting Apple Support Communities.
You would just need to sign into your Apple ID through Settings > iTunes & App Store to associate your device to your Apple ID. This will give you access to all your previous purchases made with your Apple ID. You may be asked to answer your security questions as an authentication method on new purchases with the device.
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Cheers,
Jason H.
Why do they make this so hard? Isn't Apple supposed to be the user-friendly company?
I have the same problem. I had to replace my iphone because the other one decided to simply stop powering on. So noiw after dealing with the hassle of that, I don't seem to be able to assoicate my new phone to my apple ID. Which I assume is why even after downloading an app through itunes, and dragging and dropping it onoto my phone, it isn't installing on mty phone. I thought iphones were supposed to be reliable and easy to use. This is becoming a pain in the *** and frankly I'm hating Apple right now. Oh and why the **** is this the case: "if no devices have been associated with the Apple ID, then the Manage Devices section will not be visible." Isn't the whole point to have that section visible so I can add my new device.
Same problem, I bought a new MacBook and while logged in as the manual says on itunes, I only see the option to delete the old and not create the new
Late here, but if you still haven't figured it out, try this :-).
I am also having this problem. Just got a new Macbook Air. I'm not able to listen or download any of the music I've bought on iTunes in the past. I've signed out, signed back in on here, tried to get iTunes to recognize my new device. Gone to the "manage devices" section, but only saw the option to remove, not add. Very frustrating. Macbook is amazing otherwise, though.
I figured this out this morning. You need to make sure that in iTunes - preferences - under the store menu that you have checked at least one of the automatic download boxes indicating that you want to automatically download movies, music, etc. Once you check the box, your computer will show up in the list of added devices in the manage account section of iTunes. To get your phone to show up in the list, you need to go into your iTunes settings on your phone and make sure you have turned on at least one item for automatic downloads (music, apps, books, etc.) Once I did this, both devices showed up in the list.
It took me a couple of hours to figure this out through a lot of trial and error so I thought I would share as none of the other postings helped.
This page will show you exactly how to do it. I was having the same issues as others but I was going to ITunes Store and not "Store" all the way at the top of the computer screen. Hope it helps!
Yes!! You've really made my day.
Could not figure out how to do this simple task ... until I read your feedback.
Thank you times 100.
Blessings on You!!
According to another post about managing an iPad, downloading past purchases onto your new device will solve the issue. I haven't tried it but I plan to when I stop receiving errors about my iphone not having enough space to download music when it need 4GB and itunes tells me that have 6.2GB available. Alas - another Apple issue!! More than enough space but somehow not enough space...
Ha, thanks. This was the problem. I was looking at the iTunes store menu at the bottom of the iTunes window. The menu you need is up in the toolbar. Sign into iTunes store, look up in the toolbar, grab iTunes store, and it's right there.
These links are not helping, I can go into my iTunes app, select more, select not on this iphone, find my song, select the cloud so I can redownload my purchase... and still the "this device is already associated with an apple id" pops up. On my MacBook iTunes I can't see my phone in the devices and can't add it.
I don't understand why there can't be a step by step process outlined. I find solutions to almost every problem on this site with step by step but in this case it isn't as simple as that. Why?
On iTunes, click itunes Store. Right had side click "support" should open up a internet window and just click authorize your computer and it will tel you how.
to speed things up just click"control b" on your iTunes they should open up a bar, click on store be activate your device. Good luck
I have just recently bought a Mac and for me to get all my downloads I went to store at the top bar on the screen and pressed authorise this computer and all I had to do was put in my Apple ID password and I was then able to download all my movies and songs
How do I add a device to my iTunes account?
