Colbly

Q: How do I add a device to my iTunes account?

I just got an iPhone 5S and I have an existing iTunes account from my iPod.  I went into mange devices on iTunes but  I only see the option of deleting a device, not adding.  So how do I add one then?

Dell PC, Windows XP

Posted on Nov 15, 2013 6:43 PM

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Q: How do I add a device to my iTunes account?

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  • by jason269,

    jason269 jason269 Nov 18, 2013 8:20 AM in response to Colbly
    Community Specialists
    Nov 18, 2013 8:20 AM in response to Colbly

    Hi, Colbly. 

     

    Thank you for visiting Apple Support Communities. 

     

    You would just need to sign into your Apple ID through Settings > iTunes & App Store to associate your device to your Apple ID.  This will give you access to all your previous purchases made with your Apple ID.  You may be asked to answer your security questions as an authentication method on new purchases with the device. 

     

    iTunes Store: Associating a device or computer to your Apple ID

    http://support.apple.com/kb/ht4627

     

    Downloading past purchases from the iTunes Store, App Store, and iBooks Store

    http://support.apple.com/kb/ht2519

     

    Cheers,

     

    Jason H. 

  • by TAFMPL,

    TAFMPL TAFMPL Apr 12, 2014 11:45 AM in response to jason269
    Level 1 (5 points)
    Apr 12, 2014 11:45 AM in response to jason269

    I have the same problem. I had to replace my iphone because the other one decided to simply stop powering on. So noiw after dealing with the hassle of that, I don't seem to be able to assoicate my new phone to my apple ID. Which I assume is why even after downloading an app through itunes, and dragging and dropping it onoto my phone, it isn't installing on mty phone. I thought iphones were supposed to be reliable and easy to use. This is becoming a pain in the *** and frankly I'm hating Apple right now. Oh and why the **** is this the case: "if no devices have been associated with the Apple ID, then the Manage Devices section will not be visible." Isn't the whole point to have that section visible so I can add my new device.

  • by keshiav,Helpful

    keshiav keshiav Apr 24, 2014 3:35 PM in response to Colbly
    Level 1 (5 points)
    Apr 24, 2014 3:35 PM in response to Colbly

    Trying to add ipod shuffle (2nd gen) to my itunes and it won't let me add only delete existing devices.

  • by paolomorandi,Helpful

    paolomorandi paolomorandi Jul 7, 2014 2:39 AM in response to Colbly
    Level 1 (5 points)
    Jul 7, 2014 2:39 AM in response to Colbly

    Same problem, I bought a new MacBook and while logged in as the manual says on itunes, I only see the option to delete the old and not create the new

  • by camillo2,

    camillo2 camillo2 Jul 13, 2014 8:53 AM in response to Colbly
    Level 1 (0 points)
    Jul 13, 2014 8:53 AM in response to Colbly

    Why do they make this so hard? Isn't Apple supposed to be the user-friendly company?

  • by Laurie_R,

    Laurie_R Laurie_R Mar 2, 2015 1:10 PM in response to Colbly
    Level 1 (0 points)
    Mar 2, 2015 1:10 PM in response to Colbly

    I am also having this problem. Just got a new Macbook Air. I'm not able to listen or download any of the music I've bought on iTunes in the past. I've signed out, signed back in on here, tried to get iTunes to recognize my new device. Gone to the "manage devices" section, but only saw the option to remove, not add. Very frustrating. Macbook is amazing otherwise, though.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Mar 2, 2015 1:28 PM in response to camillo2
    Level 8 (37,864 points)
    Mac OS X
    Mar 2, 2015 1:28 PM in response to camillo2

    .

  • by Lawrence Finch,Helpful

    Lawrence Finch Lawrence Finch Mar 2, 2015 1:32 PM in response to Laurie_R
    Level 8 (37,864 points)
    Mac OS X
    Mar 2, 2015 1:32 PM in response to Laurie_R
    1. Launch iTunes
    2. Go to the iTunes Store menu
    3. Choose Sign in
    4. Enter your Apple ID and password
    5. Go to the iTunes Store menu again
    6. Choose Authorize This Computer
  • by Becca Smith,

    Becca Smith Becca Smith Mar 6, 2015 2:41 PM in response to jason269
    Level 1 (0 points)
    Mar 6, 2015 2:41 PM in response to jason269

    hi

    my itunes is not letting me add a device to it and i have looked at other peoples same questions and have done the same thing the person tells them to do but it wont work

  • by Becca Smith,

    Becca Smith Becca Smith Mar 6, 2015 2:46 PM in response to Becca Smith
    Level 1 (0 points)
    Mar 6, 2015 2:46 PM in response to Becca Smith

    i thought itunes was suppose to be user friendly . guess not please some one respone

  • by applemakesmepullmyhairout,

    applemakesmepullmyhairout applemakesmepullmyhairout Mar 8, 2015 9:24 PM in response to Becca Smith
    Level 1 (0 points)
    Mar 8, 2015 9:24 PM in response to Becca Smith

    According to another post about managing an iPad, downloading past purchases onto your new device will solve the issue.  I haven't tried it but I plan to when I stop receiving errors about my iphone not having enough space to download music when it need 4GB and itunes tells me that have 6.2GB available.  Alas - another Apple issue!!  More than enough space but somehow not enough space...

  • by mightypog,

    mightypog mightypog Mar 15, 2015 1:39 PM in response to Lawrence Finch
    Level 1 (4 points)
    Mar 15, 2015 1:39 PM in response to Lawrence Finch

    Ha, thanks. This was the problem. I was looking at the iTunes store menu at the bottom of the iTunes window. The menu you need is up in the toolbar. Sign into iTunes store, look up in the toolbar, grab iTunes store, and it's right there.

  • by mandy8180,Helpful

    mandy8180 mandy8180 Mar 28, 2015 8:19 AM in response to Colbly
    Level 1 (5 points)
    Mar 28, 2015 8:19 AM in response to Colbly

    I figured this out this morning.  You need to make sure that in iTunes - preferences - under the store menu that you have checked at least one of the automatic  download boxes indicating that you want to automatically download movies, music, etc.  Once you check the box, your computer will show up in the list of added devices in the manage account section of iTunes.  To get your phone to show up in the list, you need to go into your iTunes settings on your phone and make sure you have turned on at least one item for automatic downloads (music, apps, books, etc.)  Once I did this, both devices showed up in the list. 

     

    It took me a couple of hours to figure this out through a lot of trial and error so I thought I would share as none of the other postings helped.

  • by vahighland,

    vahighland vahighland Apr 6, 2015 10:47 AM in response to mandy8180
    Level 1 (0 points)
    Apr 6, 2015 10:47 AM in response to mandy8180

    Thanks a bunch, this worked! Like others have said, I thought Apple was easy to use.

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