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How to fix Flashing Folder with Question Mark on Mac

How to fix Flashing Folder with Question Mark on Mac

Posted on Nov 15, 2013 6:21 PM

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Posted on Feb 9, 2017 8:34 AM

Hi I start my mac today and it only a folder with a question mark appears what can I do

52 replies

Jan 8, 2016 9:33 AM in response to Torque1

hello. Help me please.

I just got at macbook pro (mid 2012) from a friend. Going to use it in addition to my mac mini on recordings music in church. I was following disk utility - erase to start fresh. Now I only get the question mark. I get it - I erased to much. But how can I get the macbook to start up again.


hoping for help. 🙂

Dec 20, 2013 12:14 AM in response to Torque1

None of these solutions worked for me. I am running 10.9 Mavericks. And I just updated to 10.9.2 developer update and when it went to restart, well, it wouldn't, but it did in safe mode. Where I went to Disk Utility and tired to do a repair, but it came up with a message, saying something like, "It can't do live update or repair" something like that, I didn't write it down. Then the spinning circle kept spinning and then it froze. So I had to manually turn off the machine. And then I unplugged it and tired to reboot again, and that is when I got the flashing folder at startup. I tired all the solutions from this thread and others, and I can't get it to boot in any other way.

Feb 10, 2014 7:39 AM in response to Torque1

Hello,


Im having the same problem as this, but when it gets to the part about repairing the disk, when I go into disk utility my HD appears on the left, but I can repair or verify it. The S.M.A.R.T status reads verified, but there is no Mac OS partition, I assume it would be directly underneath the HD on the left? The only thing popping up with OS in it, is Mac OS X Base System which is underneath Disk0, but I do not have the option to repair or verify this either. Is the HD deceased? I have a fairly recent backup but I would obviously prefer if I could get everything back. I was thinking of erasing the HD, would this be of any help or do I just need a new one? If I then get a new one do I just need to restore from time machine (or migrate from time machine I think it is Im not sure) and then everything will be back as it was before?


Thanks

Feb 10, 2014 8:25 AM in response to Skimpi90

RichardEL is probably correct. I’ll go through your questions.


> there is no Mac OS partition, I assume it would be directly underneath the HD on the left?

I have not seen this particular condition where the hardware disk icon appears but the system volume that is supposed to be below it does not. The System Disk partition would be below the HD icon indented to the right. It is usually called “Macintosh HD” unless you renamed it.


> when I go into disk utility my HD appears on the left, but I can repair or verify it

Odd. It appears but you cannot manipulate it with Disk Utility.


> The S.M.A.R.T status reads verified

If it did not say Verified then it would indicate a problem. Saying Verified does not rule out problems but I think it indicates it is still breathing.


> Is the HD deceased?

If you booted the Recovery Partition (Boot, Command-R), which it sounds like you did, then at least part of the disk is still breathing. If it took a long time to boot then that may have been a Network Recovery boot which would indicate the disk is very sick or dead.


> [If I] restore from time machine [will] everything will be back as it was before?

Yes. That is the beauty of Time Machine. All your data, applications, and system preferences will be as they were as of the last backup.


> I was thinking of erasing the HD, would this be of any help or do I just need a new one?

Given what you reported from the Disk Utility steps you took it is unclear to me if there will be a way to repair the current volume, if you can erase and install from scratch or if you need a new disk. Before proceeding it may be useful to have an expert at an Apple store look at it for you. They may be able to revive it without a clean install or new disk.


As was the case above, it could be a good disk with a bad cable in which case a new disk is not going to help. To test this you can purchase an inexpensive external enclosure, remove the internal disk, place it in the enclosure, plug it in and then use Boot-Option to attempt to boot from the now external disk. Here are links to the screwdrivers and enclosure you would need.

$5 Toolkit: http://eshop.macsales.com/item/OWC/TOOLKITMHD/

$22 USB 3.0 enclosure: http://eshop.macsales.com/item/OWC/ES2.5BU3W/


If you attempt a clean install, use the Partition tab to repartition the disk, selecting one partition and with “Options…” electing a GUID partition. Then use the Erase tab, select “Security Options…” and set it to write a single pass of zeros. This will write to every sector to map out bad blocks. (If you have an SSD do not write a pass of zeros.)


If you do need to replace it I recommend an new inexpensive (~$100) and super-fast hybrid SSHD drive that has an 8 GB SSD cache that makes the data fly. Google “Seagate 1 TB hybrid SSHD”.

Mar 4, 2014 9:38 AM in response to lyeh

The disk is either dead (you need a new disk) or there is an outside chance it is a good disk with a bad cable in which case a new disk is not going to help. To test this you can purchase an inexpensive external enclosure, remove the internal disk, place it in the enclosure, plug it in and then use Boot-Option to attempt to boot from the now external disk. Here are links to the screwdrivers and enclosure you would need.

$5 Toolkit: http://eshop.macsales.com/item/OWC/TOOLKITMHD/

$22 USB 3.0 enclosure: http://eshop.macsales.com/item/OWC/ES2.5BU3W/

See ifixit.com for tutorials on replacing (in your case removing) the disk.


If you do need to replace it I recommend an new inexpensive (~$100) and super-fast hybrid SSHD drive that has an 8 GB SSD cache that makes the data fly. Google “Seagate 1 TB hybrid SSHD”.

Jun 9, 2014 3:58 AM in response to Torque1

My MacBook air was frozen and I relaunched finder. Finder quit but didn't start back up. I restarted my computer then it made the "dong" noise. Then it showed a white screen with a black square at the bottom. Then, I tried to install a new copy of the system. It froze. After that, I tried to fix the disk in disk utility. It didn't do anything to fix the system. I went back to disk utility and erased the disk. I restarted it and it showed a blinking folder with a question mark on it. I pressed command and r at the same time during boot and it showed a globe and it asked me to connect to Internet. I don't know what to do. I listened to it but it didn't do anything to help.

Aug 25, 2014 11:03 AM in response to Torque1

ok so can anyone help me


i have a late 2012 macbook air and it was running os x yosemite beta. i was just browsing on my laptop, someone walked in my room, i chatted with them and when i returned, like 30 seconds later, the screen was black. so when i tried turning it on again, it gave me the flashing questionmark. i tried sa boot, PRAM amd bunch of other things but nothing is working. could my harddrive be toasted?


thanks

Jan 10, 2015 3:46 PM in response to frederic1943

Hi frederic

I tried what you said as I was getting the flashing folder when turning on the MacBook also. I used the recovery partition and followed your instructions to repair the disk (twice as instructed) and got green "ok" each time. I then did the "permissions" thing and then waited for it to finish. When finished I rebooted the machine only to find I still have a flashing folder. Now this is not to say I cant run the OS because if I hold down the option key (then enter my BIOS/Firmware password) I get my MAC and Windows HDD appear (as I run both mac and m/s). I select one and it loads and runs no problem....but each time I reboot, if I do not hold the option key down at the chime, I get the flashing folder...even after the repair....but like I said the OS (when selected at start-up via the option key) runs fine.

How would I get rid of this flashing folder as I do not believe the HDD is on its way out?

How to fix Flashing Folder with Question Mark on Mac

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