DustyStorm

Q: Netflix quality HORRID after update

I made the mistake of updating to latest firmware, 6.0.2. Ever since, Netflix quality *****. SuperHD used to be so sharp and crisp. Now it's pixelated and NOT hd in the least bit!

 

How can I undo the software change? Has anyone else had this issue?

Posted on Nov 15, 2013 7:17 PM

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Q: Netflix quality HORRID after update

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  • by GaryJR4,

    GaryJR4 GaryJR4 Feb 6, 2014 4:35 AM in response to Vandergraff
    Level 1 (0 points)
    Feb 6, 2014 4:35 AM in response to Vandergraff

    They conceal throttling here and there at different times so as not to be conspicuous.  Enough to make cord cutters think twice.  Whack a mole with your service.  Prove this wrong if you can.

  • by Loner T,

    Loner T Loner T Feb 6, 2014 5:50 AM in response to bodosom
    Level 7 (24,312 points)
    Safari
    Feb 6, 2014 5:50 AM in response to bodosom

    bodosom wrote:

     

    _Ty Cox_ wrote:

     

    Coincidentally, I stumbled on a blog post reporting similar performance hits on Verizon's FiOS service.

     

    Verizon denies this and anyone that believes a customer service rep (who might not even work for Verizon) has insight into to corporate networking policy should be considered a naif.

     

    Not to say that they might not do this but a CSR wouldn't know.

     

     

    This has a politically correct terminology and it is called traffic shaping. All ISPs have DPI layers and, if they so choose, they know exactly what knobs to turn to manage utilization.

     

    Anecdotally, an acquaintance of mine uses torrents for content and has FiOS. All services work normally, but access to torrents is an abysmal experience. HideMyA** was mentioned in this thread, but even that gets shaped now.

     

    Redbox and Netflix on top of the same FiOS infrastructure and obviously Redbox wins (this has been mentioned earlier in this thread).

     

    At some point, the CDN will end up within the customer premises, as the demand for quality will go up.

  • by bodosom,

    bodosom bodosom Feb 6, 2014 6:08 AM in response to GaryJR4
    Level 1 (28 points)
    iPhone
    Feb 6, 2014 6:08 AM in response to GaryJR4

    GaryJR4 wrote:

     

    They conceal throttling here and there at different times so as not to be conspicuous.  Enough to make cord cutters think twice.  Whack a mole with your service.  Prove this wrong if you can.

    I believe you have the obligation to prove it right.

  • by GaryJR4,

    GaryJR4 GaryJR4 Feb 6, 2014 6:17 AM in response to bodosom
    Level 1 (0 points)
    Feb 6, 2014 6:17 AM in response to bodosom

    With disruption in service that is widespread and no viable explantion by you or anyone else, no my assertion is as good as any until someone proves it wrong.

  • by bodosom,

    bodosom bodosom Feb 6, 2014 7:24 AM in response to GaryJR4
    Level 1 (28 points)
    iPhone
    Feb 6, 2014 7:24 AM in response to GaryJR4

    GaryJR4 wrote:

     

    With disruption in service that is widespread and no viable explantion by you or anyone else, no my assertion is as good as any until someone proves it wrong.

    Sure -- your idle speculation is no more viable  anyone else's.  Proving it wrong is essentially impossible so it's not worth taking your "Prove this wrong if you can." seriously.

  • by GaryJR4,

    GaryJR4 GaryJR4 Feb 6, 2014 7:27 AM in response to bodosom
    Level 1 (0 points)
    Feb 6, 2014 7:27 AM in response to bodosom

    And nothing you say - by the very same logic.

  • by GaryJR4,

    GaryJR4 GaryJR4 Feb 6, 2014 9:01 AM in response to GaryJR4
    Level 1 (0 points)
    Feb 6, 2014 9:01 AM in response to GaryJR4
  • by bodosom,

    bodosom bodosom Feb 6, 2014 9:17 AM in response to GaryJR4
    Level 1 (28 points)
    iPhone
    Feb 6, 2014 9:17 AM in response to GaryJR4

    GaryJR4 wrote:

     

    And nothing you say - by the very same logic.

    Not at all.  If I speculate about causes sure.  However I've tried to limit my speculations to those that fit the facts I've observed or other credible observations.

  • by jimpal,

    jimpal jimpal Feb 6, 2014 9:17 AM in response to GaryJR4
    Level 1 (70 points)
    Apple TV
    Feb 6, 2014 9:17 AM in response to GaryJR4

    Thanks for providing further proof of what many of us have concluded for some time now. Rather than war, however, I think it's just business. Once Netflix agrees to compensate the ISP's, such as Verizon, for their increased flow from Super HD, and more customers, all will return to normal everywhere, as it has in Minneapolis for some time.

  • by bodosom,

    bodosom bodosom Feb 6, 2014 9:25 AM in response to GaryJR4
    Level 1 (28 points)
    iPhone
    Feb 6, 2014 9:25 AM in response to GaryJR4

    GaryJR4 wrote:

     

    Believe what you want the news trickles out every day.

     

    Again today -

     

    http://davesblog.com/blog/2014/02/05/verizon-using-recent-net-neutrality-victory -to-wage-war-against-netflix/

    That was posted yesterday and almost immediately discredited.  Note that "Dave" is claiming that, despite not knowing anything about networking,  he's determined that Verizon is shaping AWS traffic.  Since the Netflix streams don't come from AWS it's ridiculous to suggest that  it has anything to do with Netflix performance (even if FiOS to AWS is throttled which a lot of people would notice).

     

    Some people don't want the facts to get in the way of their opinions.

  • by GaryJR4,

    GaryJR4 GaryJR4 Feb 6, 2014 9:27 AM in response to jimpal
    Level 1 (0 points)
    Feb 6, 2014 9:27 AM in response to jimpal

    War/business - there's a fine line there.  But at this point it is a credible as some of the blowhard speculator's "observations".

  • by jimpal,

    jimpal jimpal Feb 6, 2014 9:29 AM in response to GaryJR4
    Level 1 (70 points)
    Apple TV
    Feb 6, 2014 9:29 AM in response to GaryJR4

    Agreed.

  • by Left_of_centre,

    Left_of_centre Left_of_centre Feb 6, 2014 9:44 AM in response to DustyStorm
    Level 1 (0 points)
    Feb 6, 2014 9:44 AM in response to DustyStorm

    I am in the UK and my ISP does not restrict netflix traffic, infact they are a netflix partner. I have the same bad quality issues on apple TV as everyone else. The picture is perfect on my sony blu-ray netflix app, the issue is with apple TV.

     

    As many people have said this issue is unique to the apple TV.

     

    Brian

  • by jimpal,

    jimpal jimpal Feb 6, 2014 10:44 AM in response to Left_of_centre
    Level 1 (70 points)
    Apple TV
    Feb 6, 2014 10:44 AM in response to Left_of_centre

    As many others have said, this issue is not unique to the Apple TV. Seems like you may be new to this thread.

     

    Many more factors at play. If you are interested in them, perhaps a quick perusal will help.

  • by Vandergraff,

    Vandergraff Vandergraff Feb 6, 2014 11:46 AM in response to Left_of_centre
    Level 1 (15 points)
    Feb 6, 2014 11:46 AM in response to Left_of_centre

    Left_of_centre wrote:

     

    I am in the UK and my ISP does not restrict netflix traffic, infact they are a netflix partner. I have the same bad quality issues on apple TV as everyone else. The picture is perfect on my sony blu-ray netflix app, the issue is with apple TV.

     

    As many people have said this issue is unique to the apple TV.

     

    Brian

    When you say Netflix partner do you mean they are a Netflix Open Connect partner.

     

    If so you are the first person in any forum I have seen report the Apple TV specific issue on a Netflix Open Connect ISP. Any chance there is something else going on in your local Network with the Apple TV?

     

    Generally people with Open Connect ISPs do not see either the Apple TV specific issue (mainly) discussed in this thread or other more general Netflix streaming issues.

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