Q: Netflix quality HORRID after update
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Dec 17, 2013 3:22 PMby Brian65PLS,I do have business class because I have my own MS exchange email server. I run the business out of my basement. I just updated to iOS Netflix on the iPhone. The following
WOW!!!! Just updated the Netflix app on my iPhone. Decided to test at 5:10 PM Chicago time the example short on my wired AppleTV. 5800 kbps at the same time then I ran my iPhone and it was 3000 kbps.
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Dec 17, 2013 3:29 PMby bodosom,Brian65PLS wrote:
I think what is happening is that Netflix data is like water flow in a pipe - it's going along just fine until it needs to turn off to the Comcast ISP building then the pipe is much smaller and the pressure increases but the Netflix Data Flow simply cannot get through into the Comcast ISP building.
What you observe is contradicted by other Comcast customers. Speaking as a Time Warner customer I have no trouble getting superHD on non-ATV3 clients including my iPad. I don't get superHD on my ATV3.
Do you have an explanation for those facts?
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Dec 17, 2013 3:50 PMby boylan,bodosom wrote:
boylan wrote:
I bought a chromecast to see if it's any better - it is and I don't think this is specific to the ATV as I'm seeing 235kbps on any computer and the iPad Air.
And I'm not. How do you explain that?
You're connecting to a different CDN or different server farm.
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Dec 17, 2013 4:16 PMby dynamicmang3,I dont want to jinx anything, but my Netflix over ATV is working better right now than it has in a LONG time. I've been streaming a few SuperHD shows here for about the last hour, and not a single drop to poor quality. This has not happened for me, at this time of day, for a very long time.
Example Short holding strong at 5800kbps. For the last month, at this time of day, there is no way this would have happened.
Hopefully there was some update pushed out alongside that iPad Netflix app update.
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Dec 17, 2013 4:15 PMby bodosom,boylan wrote:
You're connecting to a different CDN or different server farm.
But I'm not. Both my ATV3 and my TiVo connected to ...nyc001.ix.nflxvideo.net and while the ATV peaked at 1050 Kbps the TiVo is getting 5800 Kbps.
It's possible there's a ATV specific server inside the nflxvideo that's breaking just my ATV3. Oh and one inside Limelight and Level3 all of which show the same problem.
Or the stream assessment code on the ATV3 is too sensitive and rapidly and persistently falls back to lower bit-rate streams at the slightest sign of congestion regardless of the CDN.
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Dec 17, 2013 4:40 PMby bodosom,Vandergraff wrote:
My Chromecast (Airplay and Rokus) all continue to get Super HD on Comcast.
I wasn't going to look at this any further but while fiddling with etherape I noticed that AirPlay is sticky and while my iPads don't much care where the stream is sourced from the ATV is a bit fussier. So if I'm streaming from nflxvideo the iPad ticks along around 3000 while the ATV struggles to hit 1050. If I'm streaming from Limelight or Level3 then a hand-off usually sticks to the CDN and if it does performance is regularly 3000 Kbps.
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Dec 17, 2013 5:19 PMby kvenden,I just got home and rebooted my Apple TV 3 and ran Netflix and wonder of wonders, it's holding at Super HD right now for the first time in ages. I ran the Example short, staying at 5800. Ran another Super HD movie and it looked great for the time that I let it run. Sure would be great if this was finally fixed! This is definitely peak hours unless everyone is out Christmas shopping
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Dec 17, 2013 5:19 PMby boylan,bodosom wrote:
boylan wrote:
You're connecting to a different CDN or different server farm.
But I'm not. Both my ATV3 and my TiVo connected to ...nyc001.ix.nflxvideo.net and while the ATV peaked at 1050 Kbps the TiVo is getting 5800 Kbps.
It's possible there's a ATV specific server inside the nflxvideo that's breaking just my ATV3. Oh and one inside Limelight and Level3 all of which show the same problem.
Or the stream assessment code on the ATV3 is too sensitive and rapidly and persistently falls back to lower bit-rate streams at the slightest sign of congestion regardless of the CDN.
... a different CDN or server farm than me. It's not like they are back hauling traffic all traffic to the same data center. Unless you're in the Twin Cities you're not particularly likely to be served from the same farm.
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Dec 17, 2013 5:22 PMby boylan,kvenden wrote:
I just got home and rebooted my Apple TV 3 and ran Netflix and wonder of wonders, it's holding at Super HD right now for the first time in ages. I ran the Example short, staying at 5800. Ran another Super HD movie and it looked great for the time that I let it run. Sure would be great if this was finally fixed! This is definitely peak hours unless everyone is out Christmas shopping
Yeah, I'm getting 5800kbps on the Apple TV which I've never gotten - let alone in the evening.
Still getting garbage on the iPad Air, computers.
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Dec 17, 2013 5:54 PMby bodosom,boylan wrote:
... a different CDN or server farm than me. It's not like they are back hauling traffic all traffic to the same data center. Unless you're in the Twin Cities you're not particularly likely to be served from the same farm.
You're missing the point. You said it's not a specific to ATV problem because you're seeing across platforms. I said I'm only seeing on one device and your reply is that it's because of different stream sources.
Which is completely missing the point. It doesn't matter if all or most of your devices perform poorly. That's a local problem. It doesn't matter if I have the same ISP you do. What matters, in an ATV thread in an Apple forum, is if you're having a ATV specific problem as several of us are. Including the person that started the thread.
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Dec 17, 2013 6:15 PMby boylan,bodosom wrote:
boylan wrote:
... a different CDN or server farm than me. It's not like they are back hauling traffic all traffic to the same data center. Unless you're in the Twin Cities you're not particularly likely to be served from the same farm.
You're missing the point. You said it's not a specific to ATV problem because you're seeing across platforms. I said I'm only seeing on one device and your reply is that it's because of different stream sources.
Which is completely missing the point. It doesn't matter if all or most of your devices perform poorly. That's a local problem. It doesn't matter if I have the same ISP you do. What matters, in an ATV thread in an Apple forum, is if you're having a ATV specific problem as several of us are. Including the person that started the thread.
You're missing the point - you're wrong. It's not an Apple TV specific problem which is what I it appeared to be initially which is why we all ended up here.
Think I'm wrong? Prove it.
