3 Replies Latest reply: Nov 16, 2013 9:03 AM by Pugfugly
Pugfugly Level 1 (0 points)

I cannot install update as I keep getting the message, 'yo are no longer connected to the internet' any ideas please?

iPad, iOS 7.0.3
  • Once Wise Level 1 (0 points)

    I am currently experiencing the same problem. Are you also unable to download or update apps currently? I signed out of my App Store ID and attempted to sign back in as a fix. Only to learn I can no longer sign into my App Store ID. iMessage and web browsing are working fine, so it isn't an Internet connection problem. The usual fix I have been seeing is to restart your device as well as your router. Unfortunately I am traveling abroad and the router is not mine to restart. Every other fix posted I have tried, except the ones involving the device being plugged into a computer because I don't have one available. This is my travel computer...

  • Diavonex Level 9 (66,545 points)

    1. Turn router off for 30 seconds and on again



    2. Settings>General>Reset>Reset Network Settings



    3. Settings>General>Reset>Reset All Settings

  • Pugfugly Level 1 (0 points)

    Ok tried that, even though I can download apps, email etc. ... Still unable to update iOS7 as I'm still getting the same message.