Q: Why isn't my IPhone recongized on my laptop (Windows 7)?
I recently replaced an ancient desktop that had ITunes on it and was using Windows XP. I always synced my IPhone on that desktop, but when putting ITunes on my laptop, I can't get ITunes to recognize my IPhone. I reset all the settings in my IPhone, thinking that was the issue. I've restarted my laptop with the IPhone plugged into the USB port. I've restarted my laptop with the IPhone unplugged, then plugged it in when the desktop screen appeared. I've connected to ICloud. I've tried everything I can think of to get my IPhone syned and transfer my ITunes from the phone to the laptop, but can't seem to "see" the IPhone no matter what I do. I've given the old desktop to my son to wipe the memory and install whatever operating system he wants to put in for his children to use it as a gaming computer, so I can't just go back and sync my phone using that computer any more.
Suggestions?
iPhone 4, iOS 6.1.3
Posted on Nov 16, 2013 6:48 AM