HT203200: iTunes Store: "Error (-50)" when downloading purchased content

Learn about iTunes Store: "Error (-50)" when downloading purchased content
sidney101

Q: I downloaded an album i purchased from Itunes but it hasnt downloaded corrected how to i download correctly again

I downloaded an album from itunes but it hasnt downloaded correctly possibly i lost my Internet connection, Can you advise how i can either fix or download again from itunes without paying as already purchased, thanks

itunes

Posted on Nov 16, 2013 6:56 AM

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Q: I downloaded an album i purchased from Itunes but it hasnt downloaded corrected how to i download correctly again

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  • by King_Penguin,

    King_Penguin King_Penguin Nov 16, 2013 7:19 AM in response to sidney101
    Level 10 (133,599 points)
    iTunes
    Nov 16, 2013 7:19 AM in response to sidney101

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track(s) from your iTunes library and redownload it/them via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.

     

    If you aren't in a country where you can re-download music, or if it re-downloads in the same state, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

     

    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption