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Find My iPhone Activation Lock in iOS 7 cant contact previous owner what else can i do?

I bought an iphone 5s from a stranger (customer of mines). He gave me his code to unlock the the phone, his name was in the phone already and i know for sure the phone is registered with his Apple ID, not lost, not stolen and he was the orinal owner of the phone. I was using the phone for a day before i decided to factory reset the phone. my mistake, i stock on activation lock screen now and cant do anything without his Apple ID and password. New securitity feature of Apple.

So i have tried to call him, his number changed, tried to email him, no reply, left a message on Facebook no reply as well. And thats where I am hitting the brick wall.

I spoke with Apple customer support via chat and on the phone, went to the store as well. Nobody can help because i cant contact the guy who sold the phone to me... a genuine transaction, cash in hand!

so at the moemnt instead of enjoying my first iphone i can only watch it! nothing else, i have original box with accesories, checked if he didnt report it lost or stolen ... nothing, phone is clean!


I was under impression Aplle provides outstanding customer service in every occasion and their geniuses can crack every hard case with an Apple device, so why they cant crack my case?!


Is there anything I can do to start using my phone? Anything at all?! I am so dissapointed at Apple ... and all their loopwholes!

iPhone 5s, iOS 7.0.3

Posted on Nov 16, 2013 10:47 AM

Reply
418 replies

Jun 6, 2014 9:37 AM in response to snactolate

snactolate wrote:


The market shares don't lie... the s4 had twice the sales of the iPhone 5 in 2013.. the s5 is a blow out lol... the iPhone is a dying technology lol


Samsung does not report number of units sold.

And the iPhone 5 was discontinued in Sept and iPhone 5S was released.

But according to most estimates, both iPhone 5S and iPhone 5 (separatlet) sold more than the S4.

-> http://www.cnet.com/news/iphone-5s-beats-galaxy-s4-as-top-smartphone-worldwide/

Jun 6, 2014 11:35 AM in response to deggie

And speaking as a retired law enforcement officer, NCIC will not accept an entry on a cell phone unless it exceeds a certain value. State rules also do not allow you to enter a phone based on the total retail value but the price paid, so if you get an iPhone subsidised and only pay $199 for it, that is the value that has to be claimed in the theft report, so it would not qualify. Many departments do not work with the NCIC statistics, so they do not enter phones. Many of the state databases will not forward cell phone thefts to NCIC, but I have a feeling this is going to have to change given the value of smartphones and the fact that the federal government wants to include the kill switches in all phones sold in the US. Just my $0.02.

Jun 6, 2014 11:59 AM in response to deggie

Well, again different state rules, but I know the rules to NCIC are universal. The value has to exceed $500 for NCIC entry of a cell phone, but the issue of determining value can be very convouted. I concur with your percentage, but I think there is also a percent that may try to report and the agencies don't take the report, again possibly conforming with their state rules. A lot of grant monies depend on a lot of things. I can account for that since the last 7 years of my tenure were spent writing grant applications.

Jun 6, 2014 12:08 PM in response to Chris CA

I go back to LEAA days.


The NCIC rules are not universal and allow the agency to override. Several agencies around me use replacement value which in the case of a 5s would be over the $500 guideline. But like all small articles they are only kept in the system for one year. So most of the phones discussed here could have fallen out of the system by now.


Federal Financial guide requires law enforcement agencies to list with NCIC and report crime stats to remain eligible for funds.


Regardless, Apple does not have direct access.


Working on a COPS grant as we speak.

Jun 6, 2014 12:18 PM in response to deggie

Ah, LEAA. That is what I got hired in under, but I digress. I'm retired now, so living the dream!! I agree there are lots of rules, and I'll even go so far as to say that agencies write their own rules when it comes to cell phones. Because the US cellular providers did not offer a blacklist database until very recently, no one cared that much about cell phone theft, especially the old type. I imagine that rules are changing as I said before, due to the values of smartphones. Very true that Apple does not have access to the database. I'm guessing now, but I see larger agencies needing to add special sections to deal with smartphone theft, the same as they did with white collar crimes years ago. Good luck with the grant!!

Find My iPhone Activation Lock in iOS 7 cant contact previous owner what else can i do?

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