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iOS 7.0.4 has destroyed my WiFi connectivity.

Ever since I updated my iPhone 5 with the 7.0.4 version, I can no longer use WiFi anywhere. Not even on my home router which I've been connected to for over 3 years. I have reset the phone, restored from iTunes backup, restarted the router etc etc. Nothing works.

iPhone 5, iOS 6, 32GB Black

Posted on Nov 16, 2013 1:18 PM

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184 replies

Nov 21, 2013 8:29 AM in response to kappalamda

Last night I upgraded my iPhone 4s from iOS 7.0.3 to 7.0.4 and am now experiencing the same problem. Choose a Network lists my network (as well as those of my neighbours) but clicking on my network results in the "Unable to connect to network" message.


Fixes tried:

  • Turned wifi off and then back on (tried several times)
  • Restarted iPhone (tried several times)
  • Reset iPhone (tried several times)
  • Clicked Forget this network, then tried to reconnect (verified password is correct)
  • Tried Reset Network settings
  • Restored from backup done prior to iOS 7.0.4 upgrade


Background:

  • Never had any problems with wifi connectivity on iOS 7.0.3 or previous versions of iOS – was able to connect to home wifi network and others
  • Upgraded to iOS 7.0.4 via iTunes last night. Upgrade executed without issue (no warnings or error messages)
  • No firmware update is available for my router
  • Other devices can still access my home wifi network without issue (wii, laptop, blackberry, 2 other iPhones and 1 iPod running older versions of iOS)

Nov 21, 2013 9:16 AM in response to Nic Miller

I'm having the same issue after the update with my 4s as well. I've also tried all of the suggested fixes. In addition, it seems like it broke a few of my apps as well, including facebook, nothing loads properly, can't send messages etc. I've also noticed that when I try to look for new updates in software updates it tells me that there was an error and it's unable to load any updates. This is the first real issue I've ever had with the software updates and I'm beyond annoyed because right now my so-called "smart phone" is usless for basically everything except texing and calling.

Nov 21, 2013 11:53 AM in response to GJS99

Update: just got back from Apple store. Wifi worked fine there. Explained situation to the attending Genius per my post above. I was expecting him to blame my router, but he ran some short diagnostic tests and said they were "inconclusive". Then said "you need a replacement phone". Good thing I still had 14 days left on the warranty. Gave me a new phone and I was on my way. Still have to see if it works with my home wifi network.

Nov 21, 2013 6:09 PM in response to Nic Miller

I was having the same issue. Wifi constantly popping up and then not connecting or saying that it couldn't connect and dismiss. i don't know about a hairdryer for a fix but I got mine to work by resetting my phone settings. Not my network settings. Settings>General>Reset>Reset All Settings. This also fixed some issues I had with facebook app not being able to connect to its server or whatever. Hope it helps someone else.

iOS 7.0.4 has destroyed my WiFi connectivity.

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