HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software
jawright
Level 1 (0 points)

Q: Help with Apple TV box

My Apple TV box flashes when I use the remote, but won't work on the screen. I have tried to restart the box, and still will not work. All I am getting is the white light flashing when I press anything on the remote.

Apple TV

Posted on Nov 16, 2013 3:19 PM

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jawright

Q: Help with Apple TV box

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  • by Winston Churchill,Helpful

    Winston Churchill Winston Churchill Nov 16, 2013 3:21 PM in response to jawright
    Level 10 (104,081 points)
    Apple TV
    Nov 16, 2013 3:21 PM in response to jawright

    Welcome to the Apple Community.

     

    Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.