HT201269: Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

Learn about Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

sascola

Level 1 (0 points)

Q: Password to unlock your ipad backup ... What password? It's not my iTunes ID.

I have a new iPad and want to sync it and retrieve the back up. The Getting Started wizard asks for a backup password. If I had one, it would be the same as my iTunes ID.

Tells me the password is incorrect

iPad 2 Wi-Fi + 3G, iOS 7.0.4

Posted on Nov 16, 2013 9:42 PM

I have this question too

Q: Password to unlock your ipad backup ... What password? It's not my iTunes ID.

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by sberman,

sberman Nov 16, 2013 10:13 PM in response to sascola
Level 8 (41,133 points)

Nov 16, 2013 10:13 PM in response to sascola

If your backup is password protected, it means at one time you selected to encrypt your backup.

Here are tips:
http://support.apple.com/kb/TS5162
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HT201269: Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

Q: Password to unlock your ipad backup ... What password? It's not my iTunes ID.

All replies Helpful answers

by sberman,

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