HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

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megdizzle89

Q: My iPhone 4 is stuck on the "Connect to iTunes screen" after trying to update to iOS 7.0.4! Help!

I was attempting to update my iPhone 4 to the new iOS 7.0.4 via my computer after I plugged it in to create a backup copy and something went wrong before it could finish and I recieved an error message. Now my phone is stuck on the "Connect to iTunes screen". I've tried everything to reset & restore my phone with no luck!

 

I have:

-Restarted my computer

-Updated iTunes to most current version

-Turned phone on and off several times, waiting up to a half hour before turning on (to be greeted directly with apple logo then the connect to iTunes screen)

-Turned on, turned on and held home button (nothing happens)

-My computer is NOT recognizing my device at ALL! But when I plugged my boyfriends iPhone in, it detected it no problem.

 

I tried calling my phone from the other phone and it goes straight to voicemail. I am super frustrated! Does anybody know what is going on?

iPhone 4, iOS 7.0.4, iOS 7.0.3 updating to iOS 7.04

Posted on Nov 16, 2013 11:02 PM

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Q: My iPhone 4 is stuck on the "Connect to iTunes screen" after trying to update to iOS 7.0.4! Help!

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