iCloud Keychain not syncing - unable to disable Keychain

Question

Level 1

6 points

iCloud Keychain not syncing - unable to disable Keychain

Hi,

I have icloud keychain enabled on multiple devices. On my MB Pro, iCloud keychain is not syncing at all.

I have checked all of the settings (correct iCloud login etc) and have found no problems. The solution would seem to be to disable Keychain in iCloud preferences in OS X - except that it wont let me! Every time i uncheck the Keychain box, it rechecks itself. The net result of this is that I am unable to switch iCloud off (all servcies need to be disabled) and that I cannot jumpstart Keychain iCloud by looging out of iCloud and then logging back in.

I have searched these forums for a solution but the only one I can find suggests changing settings in Safari - I have followed the suggestion but it still doesn't fix my problem.

Please help!

Chalky

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Nov 17, 2013 5:56 AM

Reply

Answer 1

arthur

Level 5

5,242 points

Nov 17, 2013 6:32 AM in response to ChalkySE

The net result of this is that I am unable to switch iCloud off (all servcies need to be disabled)

This is not true, at least on my mac. The individual iCloud services can be left checked and I can sign out of iCloud in the iCloud pane of system preferences.

My other thought is that this may be a problem with a corrupted system preferences .plist file. Try this:

Hold down the option key
in the Go menu in the Finder, scroll down to Library
in Library, find Preferences
in Preferences, find a file called com.apple.systempreferences.plist and drag it to the trash
Don't empty the trash, you may want to put the file back
restart
you will have to reenter your non-default system prefs as a new .plist file will be generated.
if this doesn't work you can put the .plist file back.

Reply

Answer 2

ChalkySE Author

Level 1

6 points

Nov 17, 2013 7:18 AM in response to arthur

Hi Arthur,

Thanks for taking a look at this - I really appreciate it.

Unfortunately, it does not solve the problem. In Mavericks, when I sign out of icloud it cycles through all of my icloud services asking me if I want to delete the info from my Mac - at the end of this process all of the services are disabled EXCEPT keychain and, as a result, i can't sign out of icloud.

Still scratching my head over this one!

Ben

Reply

Answer 3

Linc Davis

Level 10

209,547 points

Nov 17, 2013 12:33 PM in response to ChalkySE

Every time i uncheck the Keychain box, it rechecks itself.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View ▹ Show Log List

from the menu bar.

Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Reply

Answer 4

ChalkySE Author

Level 1

6 points

Nov 17, 2013 1:31 PM in response to Linc Davis

Hi,

Below is the console output that is generated when I uncheck the Keychain box in iCloud settings in OS X. Hopefully it's not too bulky!

Many thanks,

Ben

17/11/2013 21:22:07.219 WindowServer[110]: CGXSetWindowLevel: Operation on a window 0x77 requiring rights kCGSWindowRightPresenter by caller com.apple.preferences.icloud.re

17/11/2013 21:22:07.219 com.apple.preferences.icloud.remoteservice[466]: CGSSetWindowLevel

17/11/2013 21:22:07.219 com.apple.preferences.icloud.remoteservice[466]: PSsetwindowlevel, error setting window level (1001)

17/11/2013 21:22:07.518 WindowServer[110]: window 7c is already attached to window 77

17/11/2013 21:22:11.896 WindowServer[110]: CGXSetWindowLevel: Operation on a window 0x7c requiring rights kCGSWindowRightPresenter by caller com.apple.preferences.icloud.re

17/11/2013 21:22:11.896 com.apple.preferences.icloud.remoteservice[466]: CGSSetWindowLevel

17/11/2013 21:22:11.897 com.apple.preferences.icloud.remoteservice[466]: PSsetwindowlevel, error setting window level (1001)

17/11/2013 21:22:11.898 WindowServer[110]: CGXSetWindowLevel: Operation on a window 0x7c requiring rights kCGSWindowRightPresenter by caller com.apple.preferences.icloud.re

17/11/2013 21:22:11.898 com.apple.preferences.icloud.remoteservice[466]: CGSSetWindowLevel

17/11/2013 21:22:11.898 com.apple.preferences.icloud.remoteservice[466]: PSsetwindowlevel, error setting window level (1001)

17/11/2013 21:22:12.023 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:12.023 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:12.023 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:12.029 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:12.029 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:12.030 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:12.031 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:12.031 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:12.031 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:12.033 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:12.033 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:12.033 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:12.035 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:12.035 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:12.035 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:12.036 secd[232]: __SOSCCProcessSyncWithAllPeers_Server_block_invoke sync with all peers failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:12.037 CloudKeychainProxy[236]: __39-[UbiqitousKVSProxy doSyncWithAllPeers]_block_invoke_2 <UBK-s-C--> syncWithAllPeers (null), rescheduling timer

17/11/2013 21:22:12.255 WindowServer[110]: _CGXGetWindowOrderingGroup: Operation on a window 0x7c requiring rights 0x5 by caller System Preferences

17/11/2013 21:22:12.256 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:12.257 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:12.257 secd[232]: sosAccountLeaveCircle Create ticket failed for peer <SOSFullPeerInfo@0x7fa6f36075f0: "<SOSPeerInfo@0x7fa6f3607610: Name:'Ben's MacBook Pro' Type: 'MacBook Pro' ID:'rc9KVrZ0I4Djk0Hl3dULZBs1HR'>">: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:12.272 com.apple.preferences.icloud.remoteservice[466]: INFO: FMM: containsRecoveryPartition: YES, version: 13A603

17/11/2013 21:22:12.273 com.apple.preferences.icloud.remoteservice[466]: INFO: FMM: recoveryPartitionNeedsUpdate: NO

17/11/2013 21:22:12.274 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:12.274 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:12.274 secd[232]: SOSAccountHandleUpdateCircle Failed to concurrence sign, error: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref) Old: <SOSCircle@0x7fa6f370e5b0: [

Name: ak,

Peers: <CFArray 0x7fa6f370e5f0 [0x7fff72eedeb0]>{type = mutable-small, count = 7, values = (

0 : <SOSPeerInfo@0x7fa6f3709fe0: Name:'Ben’s iPhone 5' Type: 'iPhone' ID:'0p2gMBbKguvgYGndopKLv1DjWe'>

1 : <SOSPeerInfo@0x7fa6f370a540: Name:'Ben's MacBook Pro' Type: 'MacBook Pro' ID:'LefE0dg7mSFANAdQjQIk9hQs58'>

2 : <SOSPeerInfo@0x7fa6f370bb60: Name:'Ben’s iMac' Type: 'iMac' ID:'Lm50XKL/dx/SKR3OZn02A29BGp'>

3 : <SOSPeerInfo@0x7fa6f370c8c0: Name:'iCloud' Type: '(null)' ID:'Tzn+pRCQGnx056pznU630vjR2A'>

4 : <SOSPeerInfo@0x7fa6f370d030: Name:'Ben's MacBook Air' Type: 'MacBook Air' ID:'WMHoW9On14KkIvyJ/H9JpKY4xh'>

5 : <SOSPeerInfo@0x7fa6f370d550: Name:'Ben's MacBook Air' Type: 'MacBook Air' ID:'Wij79D7w8MMAO5VekXJewIWtNH'>

6 : <SOSPeerInfo@0x7fa6f370dbc0: Name:'Ben's MacBook Pro' Type: 'MacBook Pro' ID:'rc9KVrZ0I4Djk0Hl3dULZBs1HR'>

)},

Applicants: <CFArray 0x7fa6f370e700 [0x7fff72eedeb0]>{type = mutable-small, count = 0, values = ()},

Rejects: <CFArray 0x7fa6f370e760 [0x7fff72eedeb0]>{type = mutable-small, count = 0, values = ()},

Signatures: <CFBasicHash 0x7fa6f370e840 [0x7fff72eedeb0]>{type = mutable dict, count = 4,

entries =>

1 : <CFString 0x7fa6f370e270 [0x7fff72eedeb0]>{contents = "WMHoW9On14KkIvyJ/H9JpKY4xh"} = <CFData 0x7fa6f370e4e0 [0x7fff72eedeb0]>{length = 71, capacity = 71, bytes = 0x3045022054c916c69a5d7b64ea3fb417 ... 3a5219d4d6ec375b}

2 : <CFString 0x7fa6f370e380 [0x7fff72eedeb0]>{contents = "Lm50XKL/dx/SKR3OZn02A29BGp"} = <CFData 0x7fa6f370e150 [0x7fff72eedeb0]>{length = 70, capacity = 70, bytes = 0x3044022022a9abc1e098dcf8b4348294 ... 5986846f2e96187f}

3 : <CFString 0x7fa6f370e3e0 [0x7fff72eedeb0]>{contents = "0p2gMBbKguvgYGndopKLv1DjWe"} = <CFData 0x7fa6f370e450 [0x7fff72eedeb0]>{length = 71, capacity = 71, bytes = 0x304502203fd18841e8c447443c54f8ae ... bcd25e10a726901e}

6 : <CFString 0x7fa6f370e3b0 [0x7fff72eedeb0]>{contents = "hV8cbPlQ2W9qPNiQgtKJi5xWUW"} = <CFData 0x7fa6f370e1e0 [0x7fff72eedeb0]>{length = 70, capacity = 70, bytes = 0x30440220623913525b4c0c5fd50ea51f ... ff83a91afee2eb59}

}

] > New: <SOSCircle@0x7fa6f3638710: [

Name: ak,

Peers: <CFArray 0x7fa6f36389c0 [0x7fff72eedeb0]>{type = mutable-small, count = 7, values = (

0 : <SOSPeerInfo@0x7fa6f3709fe0: Name:'Ben’s iPhone 5' Type: 'iPhone' ID:'0p2gMBbKguvgYGndopKLv1DjWe'>

1 : <SOSPeerInfo@0x7fa6f370a540: Name:'Ben's MacBook Pro' Type: 'MacBook Pro' ID:'LefE0dg7mSFANAdQjQIk9hQs58'>

2 : <SOSPeerInfo@0x7fa6f370bb60: Name:'Ben’s iMac' Type: 'iMac' ID:'Lm50XKL/dx/SKR3OZn02A29BGp'>

3 : <SOSPeerInfo@0x7fa6f370c8c0: Name:'iCloud' Type: '(null)' ID:'Tzn+pRCQGnx056pznU630vjR2A'>

4 : <SOSPeerInfo@0x7fa6f370d030: Name:'Ben's MacBook Air' Type: 'MacBook Air' ID:'WMHoW9On14KkIvyJ/H9JpKY4xh'>

5 : <SOSPeerInfo@0x7fa6f370d550: Name:'Ben's MacBook Air' Type: 'MacBook Air' ID:'Wij79D7w8MMAO5VekXJewIWtNH'>

6 : <SOSPeerInfo@0x7fa6f370dbc0: Name:'Ben's MacBook Pro' Type: 'MacBook Pro' ID:'rc9KVrZ0I4Djk0Hl3dULZBs1HR'>

)},

Applicants: <CFArray 0x7fa6f3638810 [0x7fff72eedeb0]>{type = mutable-small, count = 0, values = ()},

Rejects: <CFArray 0x7fa6f3605010 [0x7fff72eedeb0]>{type = mutable-small, count = 0, values = ()},

Signatures: <CFBasicHash 0x7fa6f3637c30 [0x7fff72eedeb0]>{type = mutable dict, count = 4,

entries =>

1 : <CFString 0x7fa6f370e270 [0x7fff72eedeb0]>{contents = "WMHoW9On14KkIvyJ/H9JpKY4xh"} = <CFData 0x7fa6f370e4e0 [0x7fff72eedeb0]>{length = 71, capacity = 71, bytes = 0x3045022054c916c69a5d7b64ea3fb417 ... 3a5219d4d6ec375b}

2 : <CFString 0x7fa6f370e380 [0x7fff72eedeb0]>{contents = "Lm50XKL/dx/SKR3OZn02A29BGp"} = <CFData 0x7fa6f370e150 [0x7fff72eedeb0]>{length = 70, capacity = 70, bytes = 0x3044022022a9abc1e098dcf8b4348294 ... 5986846f2e96187f}

3 : <CFString 0x7fa6f370e3e0 [0x7fff72eedeb0]>{contents = "0p2gMBbKguvgYGndopKLv1DjWe"} = <CFData 0x7fa6f370e450 [0x7fff72eedeb0]>{length = 71, capacity = 71, bytes = 0x304502203fd18841e8c447443c54f8ae ... bcd25e10a726901e}

6 : <CFString 0x7fa6f370e3b0 [0x7fff72eedeb0]>{contents = "hV8cbPlQ2W9qPNiQgtKJi5xWUW"} = <CFData 0x7fa6f370e1e0 [0x7fff72eedeb0]>{length = 70, capacity = 70, bytes = 0x30440220623913525b4c0c5fd50ea51f ... ff83a91afee2eb59}

}

] >

17/11/2013 21:22:12.277 com.apple.preferences.icloud.remoteservice[466]: INFO: FMM: containsRecoveryPartition: YES, version: 13A603

17/11/2013 21:22:12.277 com.apple.preferences.icloud.remoteservice[466]: INFO: FMM: recoveryPartitionNeedsUpdate: NO

17/11/2013 21:22:12.277 com.apple.preferences.icloud.remoteservice[466]: INFO: FMM: can enable: YES

17/11/2013 21:22:12.283 com.apple.preferences.icloud.remoteservice[466]: [AOSAccounts] : [SetEnabled] : Did not call SSRemoveSyncedKeychainData as we had an error in SOSCCRemoveThisDeviceFromCircle for account **********@icloud.com error: (null)

17/11/2013 21:22:12.286 com.apple.preferences.icloud.remoteservice[466]: INFO: FMM: containsRecoveryPartition: YES, version: 13A603

17/11/2013 21:22:12.286 com.apple.preferences.icloud.remoteservice[466]: INFO: FMM: recoveryPartitionNeedsUpdate: NO

17/11/2013 21:22:12.290 com.apple.preferences.icloud.remoteservice[466]: INFO: FMM: containsRecoveryPartition: YES, version: 13A603

17/11/2013 21:22:12.290 com.apple.preferences.icloud.remoteservice[466]: INFO: FMM: recoveryPartitionNeedsUpdate: NO

17/11/2013 21:22:12.290 com.apple.preferences.icloud.remoteservice[466]: INFO: FMM: can enable: YES

17/11/2013 21:22:27.254 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:27.254 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:27.254 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:27.256 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:27.256 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:27.257 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:27.259 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:27.259 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:27.259 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:27.261 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:27.261 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:27.261 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:27.263 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:27.263 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:27.264 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:27.265 secd[232]: __SOSCCProcessSyncWithAllPeers_Server_block_invoke sync with all peers failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:27.266 CloudKeychainProxy[236]: __39-[UbiqitousKVSProxy doSyncWithAllPeers]_block_invoke_2 <UBK-s-C--> syncWithAllPeers (null), rescheduling timer

17/11/2013 21:22:42.493 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:42.493 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:42.493 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:42.498 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:42.498 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:42.498 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:42.500 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:42.500 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:42.501 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:42.503 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:42.503 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:42.503 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:42.505 secd[232]: s3dl_query_row decode keys,rowid=3 failed (-26275): The operation couldn’t be completed. (OSStatus error -26275 - ks_crypt: e00002bc failed to unwrap item (class 9, bag: -3) Item can't be decrypted on this device, ever, so drop the item.)

17/11/2013 21:22:42.505 secd[232]: s3dl_query_row We should attempt to delete this row (3)

17/11/2013 21:22:42.505 secd[232]: SOSCoderCreate Coder create failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:42.506 secd[232]: __SOSCCProcessSyncWithAllPeers_Server_block_invoke sync with all peers failed: The operation couldn’t be completed. (OSStatus error -25300 - Finding Persistent Ref)

17/11/2013 21:22:42.507 CloudKeychainProxy[236]: __39-[UbiqitousKVSProxy doSyncWithAllPeers]_block_invoke_2 <UBK-s-C--> syncWithAllPeers (null), rescheduling timer

Reply

Answer 5

Linc Davis

Level 10

209,547 points

Nov 17, 2013 1:42 PM in response to ChalkySE

Please read this whole message before doing anything.

This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

Step 1

The purpose of this step is to determine whether the problem is localized to your user account.

Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Step 2

The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

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Answer 6

ChalkySE Author

Level 1

6 points

Dec 18, 2013 11:43 AM in response to Linc Davis

Dear Linc,

Thanks for taking the time to repsond to my issue! I must apologise for the late reply - i'm back right on top of this problem now. I've worked through your steps with the following results:

Step 1

Guest account login allows me to enable the icloud keychain with success. It also allows me to disable it too.

Step 2.

Safe mode (normal user account) has the same problems as previously - icloud preferences won't allow me to unselect keychain. Rebooting the Mac in normal mode into the same user account results in the same problem.

Hopefully this will help you figure out a solution to this issue!! I'd be very very grateful.

Many thanks,

Ben

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Answer 7

Mar 2, 2015 10:12 PM in response to ChalkySE

I'm having the same problem. I was attempting to help someone using Back to My Mac by logging out of my iCloud account and into their iCloud account.

I don't ever remember enabling Keychain in the iCloud, but somehow it got set. And now I'm stuck. I can't uncheck the Keychain option in iCloud and I can't log out of the iCloud account because the Keychain service can't be deactivate.

When I try to uncheck Keychain, I get this in the console:

3/2/15 11:02:24.422 PM WindowServer[295]: window c4 is already attached to window 42

3/2/15 11:02:24.662 PM WindowServer[295]: window c4 is already attached to window 42

3/2/15 11:02:24.671 PM WindowServer[295]: window c4 is already attached to window 42

3/2/15 11:02:25.827 PM WindowServer[295]: _CGXGetWindowOrderingGroup: Operation on a window 0xc4 requiring rights 0x5 by caller System Preferences

3/2/15 11:02:25.829 PM com.apple.preferences.icloud.remoteservice[585]: [AOSAccounts] : [SetEnabled] : Did not call SSRemoveSyncedKeychainData as we had an error in SOSCCRemoveThisDeviceFromCircle for account xxxxxxxx@me.com error: (null)

3/2/15 11:02:25.830 PM com.apple.preferences.icloud.remoteservice[585]: SOSCCThisDeviceIsInCircle SOSCCThisDeviceIsInCircle!! 38

3/2/15 11:02:25.871 PM com.apple.preferences.icloud.remoteservice[585]: SOSCCThisDeviceIsInCircle SOSCCThisDeviceIsInCircle!! 40

3/2/15 11:02:25.871 PM com.apple.preferences.icloud.remoteservice[585]: SOSCCThisDeviceIsInCircle SOSCCThisDeviceIsInCircle!! 39

3/2/15 11:02:25.872 PM com.apple.preferences.icloud.remoteservice[585]: SOSCCThisDeviceIsInCircle SOSCCThisDeviceIsInCircle!! 41

3/2/15 11:02:34.849 PM secd[396]: __SOSCCProcessSyncWithAllPeers_Server_block_invoke sync with all peers failed: (null)

3/2/15 11:02:34.849 PM CloudKeychainProxy[459]: __39-[UbiqitousKVSProxy doSyncWithAllPeers]_block_invoke_2 <UB--s--C---> syncWithAllPeers (null), rescheduling timer

I've tried booting in safe mode, running repair permissions, I even ran the keychain first aide. Nothing works and I can't get out of this iCloud account!!

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Answer 8

Mar 3, 2015 8:55 AM in response to James Bucanek

I spent most of the night and next morning chasing this problem.

In other forums, people were successful by doing things like turning off Password and Credit Card autofill in Safari. That didn't work for me.

I tried iosnoop and some other tools to try and figure out what was failing (or at least what files were involved) when trying to disable the iCloud keychain service. I didn't make much progress. I eventually decided to use a (very big) hammer; I moved all of the files in ~/Library/Preferences to a temporary folder and restarted.

Of course, the system came up empty as if it had never been logged in before, including a prompt to log into iCloud. That seemed to work.

I noticed that one of the last files modified during this process was the com.apple.icloud.fmfd preferences file. So I restored all of my preferences files except that one and restarted again. I initially got a bunch of strange errors ("Can't load the iCloud preference pane" and such), but was eventually able to get back into the iCloud preferences.

I was (once again) logged into the offending iCloud account and the Keychain service was still activated. However, this time when I tried to sign out it worked!

I signed back into the my working iCloud account and everything seems to be working again.

Upshot, if you're having the same problem you might try trashing the ~/Library/Preferences/com.apple.icloud.fmfd file, restart, and see if you can't (eventually) sign out of your iCloud account.

HTH

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Answer 9

milypan

Level 1

4 points

Mar 3, 2015 1:24 PM in response to James Bucanek

I was logged into a Mac Mini server with my main iCloud account – call it main@icloud.com – and I had the same issue this morning with the same error messages in Console. I was going to try your solution, but when I came back from lunch the Keychain box had unchecked itself, and I was able to log out of iCloud. I logged in with my alternate iCloud account – call it alternate@icloud.com – (to enable Find My Mac) and rebooted the machine.

I thought everything was fine, but after the reboot I noticed that Keychain was enabled as well as Find My Mac. I tried to disable Keychain, but the same error occurred. I launched Keychain Access to investigate, and was VERY DISTURBED to find that the main@icloud.com keychain is loaded in Keychain Access, even though the Mini is no longer associated with main@icloud.com. Even more disturbing is that I can access the passwords in main@icloud.com just using the machine's account password – I don't need the password to main@icloud.com. The implication for you, James, is that conceivably the person you were helping might now have access to your entire iCloud Keychain. This seems like a TERRIBLE security design.

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Answer 10

Mar 6, 2015 8:35 PM in response to milypan

The implication for you, James, is that conceivably the person you were helping might now have access to your entire iCloud Keychain. This seems like a TERRIBLE security design.

Actually, it was the other way around. I had, and couldn't get rid of, access to their keychain. So this isn't so much a terrible security design as much as it is a poor implementation.

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Answer 11

tf245yay

Level 1

40 points

Mar 20, 2015 3:02 PM in response to ChalkySE

Actually I have this problem as well. iCloud Keychain would not allow me to turn it off. I only have on device so I don't even need it and every time I uncheck it it rechecks itself.

The issue can be temporarily fixed if I were to set-up a new user account and turn keychain on there. But as soon as I delete that user and restart the computer, the keychain would be stuck on again on my personal account.

I also found this message in my Console after having the issue:

SOSCCThisDeviceIsInCircle SOSCCThisDeviceIsInCircle!! 21

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Answer 12

Apr 7, 2015 9:17 AM in response to ChalkySE

I have the same problem - keychain won't sync. Ive never been able to get iCloud keychain working - tried to use it since it came out. Didn't work on my iphone 5 and isn't working on my iphone 6 plus either. Ive tried everything i can think of and everything I've read to do. For me, keychain won't turn off on my iphone. I toggle it off but it just switches back on. And I can never make my mac (which has all my passwords) sync with my iphone in regards to the passwords/credit cards.

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Answer 13

markbyrn

Level 1

41 points

Jun 5, 2015 6:59 AM in response to James Bucanek

Thanks James, your solution )trashing the ~/Library/Preferences/com.apple.icloud.fmfd) file worked perfectly.

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