guys i need to get m itunes account unlocked its stopping mefor making in app purchases please help need to make a purchase within 30 minutes

guys i need to get my itunes account unlocked its stopping mefor making in app purchases please help need to make a purchase within 30 minutes

iPhone 5s, iOS 7.0.3

Posted on Nov 17, 2013 11:23 AM

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3 replies

Nov 17, 2013 11:28 AM in response to ZimJason

If your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'

You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it

If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Nov 17, 2013 12:20 PM in response to ZimJason

If you've tried to buy something and your've been charged for it (and it's not a temporary store holding charge) but haven't received it then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com


If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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guys i need to get m itunes account unlocked its stopping mefor making in app purchases please help need to make a purchase within 30 minutes

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