8 Replies Latest reply: Dec 7, 2006 9:45 PM by LannyJAMES
Stephanie Cafasso Level 1 (0 points)
why do all the songs on my itunes crackle? I tried everything, I restarted my computer, I restarted my itunes, I paused & unpaused the song, I stopped & played the songs.. THEY JUST CRACKLE!

I also opened up my windows media player and played a song through that to see if that would crackle too, but it did NOT crackle. SO it's definitely my itunes..

help! i can't stand this!


thank you

newest version 6.1 or something, Windows XP Pro
  • Stephanie Cafasso Level 1 (0 points)
    got it . peace
  • duncoz Level 1 (0 points)
    I have exactly the same problem - could someone please tell me how to fix it?

    Please help, you'd make me one happy guy.

    Thanks....
  • pac_80 Level 6 (10,100 points)
    Its most likly a issue with your quicktime. In windows, goto control panel>quicktime>audio tab and make sure "Safemode" is checked.

    If it is not, check it, hit OK, reboot/restart windows and now it should work..
  • jousp Level 1 (5 points)
    I tried this (setting to SafeMode/waveOut), but I still get the crackling. No crackling at all if I open an iTunes folder song from within QuickTime, only from within iTunes itself.

    HP Pavilion zd8000   Windows XP Pro  
  • pac_80 Level 6 (10,100 points)
    Well iTUnes uses parts of quicktime to play audio and video.

    Try updating your sound card/driver and your directX from microsofts windows update site
  • jakeshjo Level 1 (0 points)
    got it . peace


    Well it is great that you got it but I still don't. could you explain what you did to get rid of the crackling? I would appreciate it. Thanks, Jakeshjo
  • jousp Level 1 (5 points)
    Although it's true that iTunes uses QuickTime, if I open a music file from within QuickTime, there is no distortion/crackling/hissing in playback whatsoever. The problem is isolated within iTunes. When I lower the bitrate in the QuickTime settings to 16 and the level to 44.1 KHz (and click on Safe Mode), then playback ended up being fixed--but why doesn't iTunes work on higher QuickTime settings (when the higher settings do work if you play music files within QuickTime)? It's some kind of horrible Windows-specific bug, I guess... Does anyone know if Apple is aware of or is working on this?
  • LannyJAMES Level 1 (0 points)
    i have tryed doin that, But it Still Crackles. ITS DRIVING ME NUTS PLEASE HELP ME!!!!!!!!!!