Just bought an iPhone 5 in second hand and it seems that i need to have the Apple ID from the first owner to use it… Any advice?

I bought an iphone 5 in second hand and therefore performed a factory hard resert. When I tryed to turn it on again, after going trough all the steps, I was asked to fill in the Apple ID and password from the first owner who now doesnt pick up the phone… So now there's no way I can turn it on because I always get stuck in that part where I need to fill in the Apple ID and Password! Does anyone know how can I solve this problem?? Because I'm pretty sure the guy who sold it to me is not going to pick up the phone ever again...

Posted on Nov 17, 2013 1:45 PM

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79 replies

Jan 2, 2014 11:54 PM in response to Doug Lerner2

With iOS 7, Find My iPhone includes a new feature called Activation Lock, which makes it more difficult for anyone else to use or sell your iPhone, iPad, or iPod touch if you ever lose it. It starts working the moment you turn on Find My iPhone in iOS 7. With Activation Lock, your Apple ID and password will be required before anyone can


From here > http://support.apple.com/kb/HT5818

Jan 3, 2014 12:05 AM in response to Doug Lerner2

Not really! That phone you got from your friend did not have Find My iPhone turned on. if he had Find My IPhone turned on then when you reset it to the factory condition then the phone would not activate until your friend activated it with his Apple account password.


But what if your friend was in the hospital or he was out of town in a foreign country or somewhere you cannot reach him? Then you cant activate the iPhone he gave you and everyone here will assume that you are a thief and Apple will not help you. If that friend is passed away then the iPhone he gave you would be useless and a waste. With my solution that would not happen.

Jan 6, 2014 11:07 PM in response to Doug Lerner2

Hi Doug,


Activation Lock is a function of iOS 7, so your friend probably had an earlier iOS on the device, and did not have iCloud enabled or Find My iPhone turned on. I'm guessing that once you reset the device it updated to iOS 7, so, if you have an iCloud account, then you probably have Find My iPhone turned on, and you now have the Activation Lock enabled on your device. Here is an article that explains it more fully:


http://support.apple.com/kb/ht5818


Cheers,


GB

Jan 12, 2014 4:16 PM in response to gail from maine

gail from maine wrote:


Hi Doug,


Activation Lock is a function of iOS 7, so your friend probably had an earlier iOS on the device, and did not have iCloud enabled or Find My iPhone turned on. I'm guessing that once you reset the device it updated to iOS 7, so, if you have an iCloud account, then you probably have Find My iPhone turned on, and you now have the Activation Lock enabled on your device. Here is an article that explains it more fully:


http://support.apple.com/kb/ht5818


Cheers,


GB


I see. Yes, you are probably right. His iPhone 5 is up-to-date, but his older iPhone 4 was probably not. The new security is reassuring. And people need to be cautious when purchasing a used iPhone.


doug

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Just bought an iPhone 5 in second hand and it seems that i need to have the Apple ID from the first owner to use it… Any advice?

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