mds and kernel_task are eating all of my memory

Question

Level 1

0 points

mds and kernel_task are eating all of my memory

I recently upgraded to Mavericks. Immediately afterwards I encounted a problem. Anywhere between five minutes and two hours after booting up my computer (I'm using a mid-2011 15" MacBook Pro with 8GB of RAM and a 2.2 GHz Core i7), the process mds will use around 1.5 GB of memory and the process kernel_task will use around 4.7 GB. Normal use for the former on my machine is about 100 MB, and for the latter is 500-700 MB. At this point my computer becomes difficult to use, and if I don't shut down within a couple minutes the OS will ask me to quit all of my applications, then crash, at which point I have to do a hard shutdown. I recently discovered that this last part can be avoided if I force-quit mds, so I'm in much better shape than I was originally. Still, is there any way to fix this?

What I've tried: Of course I flashed the PRAM and reset the SMC, which did nothing. I then reindexed my hard drive (apparently mds is in charge of spotlight-related things), which also did nothing. Finally, I reinstalled Mavericks using the recovery partition, and reindexed my hard drive again. This also didn nothing. The only thing I can think of is that Mavericks introduced a memory leak into mds. What else could be going on?

NOTE: I am using third-party memory. My computer has user-replaceable memory. Otherwise everything is stock.

MacBook Pro, OS X Mavericks (10.9)

Posted on Nov 18, 2013 4:48 AM

Reply

Answer 1

ViShVa

Level 2

282 points

Nov 18, 2013 8:49 AM in response to jclnc

Read this Discussion and follow the troubleshooting tips, especially the excellent steps outlined by Linc Davis.

https://discussions.apple.com/thread/5520342?answerId=23665059022#23665059022

Post your results here.

Also, download and run "etrecheck" from this site and post the results here so someone can help you

http://www.etresoft.com/etrecheck_story

Reply

Answer 2

jclnc Author

Level 1

0 points

Nov 18, 2013 10:55 AM in response to jclnc

Here are the result of running Linc Davis' instructions, linked by ViShVa (thanks, ViShVa, for suggesting this):

Step 1:

foo.tap (1.0)

foo.tun (1.0)

Step 2:

com.parallels.vm.prl_naptd

org.macosforge.xquartz.privileged_startx

org.freedesktop.dbus-system

com.parallels.desktop.launchdaemon

com.oracle.java.JavaUpdateHelper

com.oracle.java.Helper-Tool

com.microsoft.office.licensing.helper

com.google.keystone.daemon

com.cocoatech.pathfinder.SMFHelper6

com.cisco.anyconnect.vpnagentd

com.barebones.textwrangler

com.adobe.fpsaud

Step 3:

com.google.GoogleTalkPluginD.65504.3016FE9D-66A0-46F4-9E7F-044C89C769E8

com.googlecode.iterm2.18512

com.cocoatech.PathFinder.19744

com.google.Chrome.framework.service_process/Users/$USER/Library/Application_Supp ort/Google/Chrome

com.google.Chrome.49840

com.getdropbox.dropbox.52128

com.manytricks.Moom.43152

com.alfredapp.Alfred.14992

org.herf.Flux.15344

com.pharos.popup.51776

org.macosforge.xquartz.startx

org.freedesktop.dbus-session

com.parallels.vm.prl_pcproxy

com.parallels.DesktopControlAgent

com.parallels.desktop.client.launch

com.oracle.java.Java-Updater

com.google.keystone.system.agent

com.cisco.anyconnect.gui

com.vladalexa.MagicPrefs

com.facebook.videochat.$USER.updater

com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77

com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae

Step 4:

/Library/Components:

/Library/Extensions:

ATTOCelerityFC8.kext

ATTOExpressSASHBA2.kext

ATTOExpressSASRAID2.kext

ArcMSR.kext

CalDigitHDProDrv.kext

HighPointIOP.kext

HighPointRR.kext

PromiseSTEX.kext

SoftRAID.kext

tap.kext

tun.kext

/Library/Frameworks:

AEProfiling.framework

AERegistration.framework

Adobe AIR.framework

AudioMixEngine.framework

DivX Toolkit.framework

EWSMac.framework

GHC.framework

Mono.framework

NyxAudioAnalysis.framework

PluginManager.framework

Python.framework

R.framework

Tcl.framework

Tk.framework

iTunesLibrary.framework

/Library/Input Methods:

/Library/Internet Plug-Ins:

AdobeAAMDetect.plugin

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

AmazonMP3DownloaderPlugin.plugin

AmazonMP3DownloaderPlugin101750.plugin

Default Browser.plugin

DivXBrowserPlugin.plugin

Flash Player.plugin

JavaAppletPlugin.plugin

Mathematica.plugin

OVSHelper.plugin

Quartz Composer.webplugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

SharePointWebKitPlugin.webplugin

Silverlight.plugin

Unity Web Player.plugin

Unused

flashplayer.xpt

googletalkbrowserplugin.plugin

npgtpo3dautoplugin.plugin

nsIQTScriptablePlugin.xpt

o1dbrowserplugin.plugin

/Library/Keyboard Layouts:

/Library/LaunchAgents:

com.adobe.AAM.Updater-1.0.plist

com.cisco.anyconnect.gui.plist

com.google.keystone.agent.plist

com.oracle.java.Java-Updater.plist

org.freedesktop.dbus-session.plist

org.macosforge.xquartz.startx.plist

/Library/LaunchDaemons:

com.adobe.fpsaud.plist

com.barebones.textwrangler.plist

com.cisco.anyconnect.vpnagentd.plist

com.cocoatech.pathfinder.SMFHelper6.plist

com.google.keystone.daemon.plist

com.microsoft.office.licensing.helper.plist

com.oracle.java.Helper-Tool.plist

com.oracle.java.JavaUpdateHelper.plist

org.freedesktop.dbus-system.plist

org.macosforge.xquartz.privileged_startx.plist

/Library/PreferencePanes:

Box Sync.prefPane

DivX.prefPane

Flash Player.prefPane

JavaControlPanel.prefPane

TeXDistPrefPane.prefPane

/Library/PrivilegedHelperTools:

Google Drive Icon Helper

com.barebones.textwrangler

com.cocoatech.pathfinder.SMFHelper6

com.microsoft.office.licensing.helper

com.oracle.java.JavaUpdateHelper

/Library/QuickLook:

iBooksAuthor.qlgenerator

iWork.qlgenerator

/Library/QuickTime:

AppleIntermediateCodec.component

AppleMPEG2Codec.component

DivX Decoder.component

DivX Encoder.component

/Library/ScriptingAdditions:

/Library/Spotlight:

.CreationID

Keynote.mdimporter

Microsoft Office.mdimporter

Numbers.mdimporter

Pages.mdimporter

Wolfram Notebook.mdimporter

iBooksAuthor.mdimporter

iWork.mdimporter

/Library/StartupItems:

tap

tun

/etc/mach_init.d:

/etc/mach_init_per_login_session.d:

/etc/mach_init_per_user.d:

Library/Address Book Plug-Ins:

SkypeABDialer.bundle

SkypeABSMS.bundle

Library/Fonts:

Library/Frameworks:

EWSMac.framework

Library/Input Methods:

.localized

Library/Internet Accounts:

V1

Library/Internet Plug-Ins:

CitrixOnlineWebDeploymentPlugin.plugin

FacebookVideoCalling.bundle

WebEx64.plugin

Library/Keyboard Layouts:

Library/LaunchAgents:

com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77.plist

com.facebook.videochat.$USER.plist

homebrew.mxcl.postgresql.plist

Library/PreferencePanes:

MusicManager.prefPane

Library/Services:

ToastIt.service

Step 5:

Flux, Flux, Flux, Steam, iTunesHelper, Alfred, Moom, Dropbox, Popup

Reply

Answer 3

jclnc Author

Level 1

0 points

Nov 18, 2013 10:59 AM in response to jclnc

Here are the results of EtreCheck. I have no idea why this says that many of my folders were excluded from my Time Machine backup, as they should be there (and, I believe, are).

Hardware Information:

MacBook Pro (15-inch, Early 2011)

MacBook Pro - model: MacBookPro8,2

1 2.2 GHz Intel Core i7 CPU: 4 cores

8 GB RAM

Video Information:

Intel HD Graphics 3000 - VRAM: 512 MB

AMD Radeon HD 6750M - VRAM: 1024 MB

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3

Startup Items:

tap - Path: /Library/StartupItems/tap

tun - Path: /Library/StartupItems/tun

System Software:

OS X 10.9 (13A603) - Uptime: 1 day 13:51:41

Disk Information:

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 749.3 GB (311.03 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-8A8

USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Kernel Extensions:

foo.tap (1.0)

foo.tun (1.0)

Problem System Launch Daemons:

[failed] com.apple.installd.plist

[failed] com.apple.softwareupdated.plist

[failed] com.apple.wdhelper.plist

Problem System Launch Agents:

Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.barebones.textwrangler.plist

[loaded] com.cisco.anyconnect.vpnagentd.plist

[loaded] com.cocoatech.pathfinder.SMFHelper6.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.microsoft.office.licensing.helper.plist

[loaded] com.oracle.java.JavaUpdateHelper.plist

[loaded] org.macosforge.xquartz.privileged_startx.plist

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.cisco.anyconnect.gui.plist

[loaded] com.google.keystone.agent.plist

[loaded] org.macosforge.xquartz.startx.plist

User Launch Agents:

[failed] com.adobe.ARM.[...].plist

[loaded] com.facebook.videochat.[redacted].plist

User Login Items:

Flux

Steam

iTunesHelper

Alfred

Moom

Dropbox

Popup

3rd Party Preference Panes:

Box Sync

DivX

Flash Player

Java

MusicManager

TeXDistPrefPane

Internet Plug-ins:

AdobeAAMDetect.plugin

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

AmazonMP3DownloaderPlugin.plugin

AmazonMP3DownloaderPlugin101750.plugin

Default Browser.plugin

DivXBrowserPlugin.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

googletalkbrowserplugin.plugin

JavaAppletPlugin.plugin

Mathematica.plugin

npgtpo3dautoplugin.plugin

o1dbrowserplugin.plugin

OVSHelper.plugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin

Unity Web Player.plugin

User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin.plugin

WebEx64.plugin

Bad Fonts:

None

Time Machine:

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 749.3 GB Disk used: 438.27 GB

Destinations:

My Passport [Local] (Last used)

Total size: 2 TB

Total number of backups: 10

Oldest backup: 2013-11-13 01:25:25 +0000

Last backup: 2013-11-18 10:46:56 +0000

Size of backup disk: Adequate

Backup size 2 TB > (Disk used 438.27 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.

/sbin excluded from backup!

/usr excluded from backup!

/System excluded from backup!

/bin excluded from backup!

/private excluded from backup!

/Library excluded from backup!

/Applications excluded from backup!

Top Processes by CPU:

100% mds

6% Google Chrome

3% coreaudiod

2% WindowServer

1% iTunes

0% hidd

0% EtreCheck

0% Moom

0% Dropbox

0% Activity Monitor

Top Processes by Memory:

1.11 GB mds

84 MB Google Chrome

39 MB Google Chrome Helper

33 MB WindowServer

29 MB Finder

26 MB Path Finder

26 MB iTunes

18 MB Dropbox

16 MB mds_stores

16 MB EtreCheck

Virtual Memory Statistics:

96 MB Free RAM

1.70 GB Active RAM

942 MB Inactive RAM

1.38 GB Wired RAM

164.49 GB Page-ins

944 MB Page-outs

Reply

Answer 4

ViShVa

Level 2

282 points

Nov 18, 2013 11:14 AM in response to jclnc

Wow you have seriously modified your system!

You will have to go methodically to see which of your extensions is clashing.

I would start with removing the TUN and TAP virtual-network kernel devices

Reply

Answer 5

jclnc Author

Level 1

0 points

Nov 18, 2013 11:36 AM in response to ViShVa

Indeed, lots of this is left over from my last machine (for some reason I didn't do a clean install). How would I go about removing those? I googled around and found out they were installed by an app called Hotspot Shield. I reinstalled it and used the uninstall tool, but the kernel extensions are still there.

Reply

Answer 6

ViShVa

Level 2

282 points

Nov 18, 2013 11:52 AM in response to jclnc

The extensions are generally in the /Library/Extensions or /System/Library/Extensions or ~/Library/Extensions folders as .kext files. It is best to use uninstallers as you have done.

If I were you and as you say, much may be outdated, I would do a completely clean install and only install vital stuff. Backup twice to external drives. One Time Machine and at least one Clone (You can use Carbon Copy Cloner or SuperDuper)

Then go about erasing in the "Recovery Mode" using its Disk Utility, then format with zeros to GUID Mac OS X extended (Journaled). Then use the Reinstall Mac OS X option to reinstall the system, and then reinstalling your apps and user directories.

Excellent guides by ds store HERE:

How to reformat a used Mac

https://discussions.apple.com/docs/DOC-5341

"fresh install" Mavericks

https://discussions.apple.com/docs/DOC-6162

Reply

Answer 7

Attila

Level 3

616 points

Mar 17, 2014 2:52 AM in response to jclnc

Friends, befoe you start deleting extension here and there, you should start with logMeIn

I deleted it with help from CleanMyMac (AppZapper should help too) and got good results - kernel_task does not grow immensly.

I just have to prove it for longer, then I'll submit a bug to LogMeIn.

Reply

Answer 8

Attila

Level 3

616 points

Mar 17, 2014 10:03 AM in response to Attila

That didn't help for long. I think Safari triggers something. Still theories, still the same problem kernel_task is now above 3GB, memory pressure almost in the yellow zone. Running lots of apps and dual-screen.

Reply

Answer 9

estoel81

Level 1

0 points

Jul 30, 2014 2:10 AM in response to jclnc

Can you check this one

EtreCheck version: 1.9.12 (48)

Report generated 30 juli 2014 11:06:21 CEST

Hardware Information:

MacBook Pro (13-inch, Mid 2012) (Verified)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2 cores

4 GB RAM

Video Information:

Intel HD Graphics 4000 - VRAM: (null)

Color LCD 1280 x 800

DELL U2312HM 1920 x 1080 @ 60 Hz

System Software:

OS X 10.9.3 (13D65) - Uptime: 2 days 2:58:7

Disk Information:

Samsung SSD 840 EVO 120GB disk0 : (120,03 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

SSD (disk0s2) / [Startup]: 119,17 GB (54,9 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

APPLE HDD HTS547550A9E384 disk1 : (500,11 GB)

EFI (disk1s1) <not mounted>: 209,7 MB

Macintosh HD (disk1s2) /Volumes/Macintosh HD: 499,25 GB (182,3 GB free)

Recovery HD (disk1s3) <not mounted>: 650 MB

USB Information:

Apple, Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Gatekeeper:

Mac App Store and identified developers

Kernel Extensions:

[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.5) Support

Problem System Launch Daemons:

[failed] com.apple.AOSNotificationOSX.plist

[failed] com.apple.wdhelper.plist

Launch Daemons:

[invalid] com.dymo.pnpd.plist

[loaded] com.microsoft.office.licensing.helper.plist Support

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[running] com.adobe.AdobeCreativeCloud.plist Support

User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.adobe.ARM.[...].plist Support

[loaded] com.google.keystone.agent.plist Support

[running] com.spotify.webhelper.plist Support

User Login Items:

iTunesHelper

Dropbox

Google Drive

Spotify

Internet Plug-ins:

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support

QuickTime Plugin: Version: 7.7.3

AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support

AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support

DYMO NPAPI Addin: Version: 1.0 - SDK 10.6 Support

Default Browser: Version: 537 - SDK 10.9

SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support

DYMO Safari Addin: Version: (null) - SDK 10.5 Support

Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

3rd Party Preference Panes:

None

Time Machine:

Auto backup: YES

Volumes being backed up:

SSD: Disk size: 110.99 GB Disk used: 59.86 GB

Destinations:

Macintosh HD [Local] (Last used)

Total size: 464.96 GB

Total number of backups: 35

Oldest backup: 2014-06-03 08:21:00 +0000

Last backup: 2014-07-30 09:03:56 +0000

Size of backup disk: Excellent

Backup size 464.96 GB > (Disk size 110.99 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.

Top Processes by CPU:

16% WindowServer

9% Google Chrome

1% Jing

0% Wunderlist

0% hidd

Top Processes by Memory:

106 MB Finder

94 MB Google Chrome Helper

94 MB Google Chrome

70 MB mds_stores

70 MB WindowServer

Virtual Memory Information:

521 MB Free RAM

1.26 GB Active RAM

901 MB Inactive RAM

914 MB Wired RAM

85.77 GB Page-ins

2.28 GB Page-outs

Reply

Answer 10

Dec 7, 2016 7:59 AM in response to ViShVa

Hi,

I have been getting high kernel_task memory, disk and CPU utilization numbers in Activity Monitor. I removed 10 third party .kext files and all I have left are .kext files that look like they are from Apple.

Are there any issues that are causing my high kernel_text utilizations?

Is there anything else I can do to tune up my machine?

Thank you in advance for any help and advice.

Peter

EtreCheck version: 3.1.5 (343)

Report generated 2016-12-07 07:44:00

Download EtreCheck from https://etrecheck.com

Runtime 1:57

Performance: Excellent

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Description:

Hardware Information: ⓘ

MacBook Pro (Retina, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro10,1

1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 527

Video Information: ⓘ

Intel HD Graphics 4000

NVIDIA GeForce GT 650M - VRAM: 1024 MB

Color LCD 2880 x 1800

System Software: ⓘ

OS X El Capitan 10.11.6 (15G1108) - Time since boot: about 3 days

Disk Information: ⓘ

APPLE SSD SM256E disk0 : (251 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 249.77 GB (29.39 GB free)

Core Storage: disk0s2 250.14 GB Online

USB Information: ⓘ

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/Applications/Parallels Desktop.app

[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177 - 2014-09-08) [Support]

[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177 - 2014-09-08) [Support]

[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177 - 2014-09-08) [Support]

[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177 - 2014-09-08) [Support]

[not loaded] com.parallels.kext.vnic (9.0 24251.1052177 - 2014-09-08) [Support]

/Applications/Plantronics Hub.app

[not loaded] com.plantronics.driver.PlantronicsDriverShield (4.3 - SDK 10.8 - 2016-10-29) [Support]

/Applications/zoom.us.app

[not loaded] zoom.us.ZoomAudioDevice (1.1 - SDK 10.8 - 2016-10-19) [Support]

/System/Library/Extensions

[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6 - 2016-12-04) [Support]

[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6 - 2016-12-04) [Support]

[not loaded] com.Maxtor.driver.PowSecDriver (4.2.8 - 2016-12-04) [Support]

[not loaded] com.Ralink.driver.RT2870USBWirelessDriver (4.1.8.0 - 2016-12-04) [Support]

[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7 - 2016-12-04) [Support]

[not loaded] com.cy.iokit.Morpheus (1.4.0 - 2016-12-04) [Support]

[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.9 - 2016-12-04) [Support]

[not loaded] com.jft.driver.PdaNetDrv (1.0.64 - 2016-12-04) [Support]

[not loaded] com.keyspan.iokit.usb.KeyspanUSAdriver (2.6 - 2016-12-04) [Support]

[not loaded] com.maxtor.iokit.IOFireWireMxBt (4.2.6 - 2016-12-04) [Support]

[not loaded] com.novatelwireless.driver.3G (v3.0.2 (003) - 2016-12-04) [Support]

[not loaded] com.novatelwireless.driver.DisableAutoInstall (v2.0.6 - 2016-12-04) [Support]

[not loaded] com.shapeservices.msm.driver.MSMFramebuffer (3.3 - SDK 10.6 - 2016-12-04) [Support]

[not loaded] com.shapeservices.msm.driver.MSMVideoDevice (3.3 - SDK 10.6 - 2016-12-04) [Support]

[not loaded] com.sierrawireless.driver.SierraSupport (1.4.11 - 2016-12-04) [Support]

[not loaded] com.sierrawireless.driver.SierraSwitch (1.2.2 - 2016-12-04) [Support]

[not loaded] com.sierrawireless.driver.SierraSwitchKicker (1.0.0 - 2016-12-04) [Support]

[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.6 - 2016-12-04) [Support]

[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8 - 2016-12-04) [Support]

[not loaded] se.coolbook.driver2 (2.1.0 - 2016-12-04) [Support]

/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins

[not loaded] com.belcarra.iokit.netpart.panther (1.6.3 - 2012-04-04) [Support]

/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins

[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3 - 2012-04-04) [Support]

/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plu g-Ins

[not loaded] com.RemoteControl.USBLAN.panther (1.6.2 - 2012-04-04) [Support]

/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins

[not loaded] com.novatelwireless.driver.3GData (v3.0.2 (003) - 2011-09-20) [Support]

/System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns

[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.6 - 2009-03-05) [Support]

[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.6 - 2009-03-05) [Support]

Startup Items: ⓘ

WiFiUtilityStartUp: Path: /System/Library/StartupItems/WiFiUtilityStartUp

VirtualBox: Path: /Library/StartupItems/VirtualBox

Startup items no longer function in OS X Yosemite or later

System Launch Agents: ⓘ

[not loaded] 8 Apple tasks

[loaded] 142 Apple tasks

[running] 69 Apple tasks

[killed] 20 Apple tasks

20 processes killed due to insufficient RAM

System Launch Daemons: ⓘ

[not loaded] 43 Apple tasks

[loaded] 147 Apple tasks

[running] 91 Apple tasks

[killed] 9 Apple tasks

9 processes killed due to insufficient RAM

Launch Agents: ⓘ

[failed] com.apple.NavService.plist (2012-02-10) - /Applications/Navionics World/NavService.app/Contents/MacOS/NavService: Executable not found!

[running] com.brother.LOGINserver.plist (2015-12-29) [Support]

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2016-06-09) [Support]

[loaded] com.epson.esua.launcher.plist (2016-06-09) [Support]

[running] com.epson.eventmanager.agent.plist (2016-06-09) [Support]

[loaded] com.epson.scannermonitor.plist (2016-06-09) [Support]

[loaded] com.google.keystone.agent.plist (2016-08-24) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2016-05-26) [Support]

[running] net.culater.SIMBL.Agent.plist (2011-09-20) [Support]

Launch Daemons: ⓘ

[loaded] ag.shape.MSMToolHelper.plist (2012-12-12) [Support]

[loaded] com.adobe.fpsaud.plist (2016-10-25) [Support]

[loaded] com.bombich.ccc.plist (2014-12-22) [Support]

[not loaded] com.bombich.ccc.scheduledtask.7DB8CA2C-6DC2-4FBC-9152-B701FD32A25A.plist (2015-01-04) [Support]

[not loaded] com.dymo.pnpd.plist (2014-10-16) [Support]

[loaded] com.google.keystone.daemon.plist (2016-09-02) [Support]

[loaded] com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2015-07-01) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2016-04-01) [Support]

[loaded] com.rogueamoeba.hermes.plist (2011-10-22) [Support]

[running] com.trusteer.rooks.rooksd.plist (2011-05-23) [Support]

[loaded] com.wdc.WDPrivilegedHelper.plist (2016-06-14) [Support] - /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper: Executable not found!

[not loaded] de.jinx.SmartSleepDaemon.plist (2010-02-21) [Support] - /Library/PreferencePanes/SmartSleep.prefPane/Contents/Resources/de.jinx.SmartSl eepDaemon: Executable not found!

User Launch Agents: ⓘ

[running] com.amazon.music.plist (2015-01-04) [Support]

[loaded] com.apple.SafariBookmarksSyncer.plist (2009-10-17) - /Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn cClient: Executable not found!

[failed] com.shirtpocket.backuponmount-login.plist (2016-07-08)

[failed] com.shirtpocket.backuponmount.plist (2016-07-08)

[running] com.spotify.webhelper.plist (2016-03-12) [Support]

[not loaded] org.virtualbox.vboxwebsrv.plist (2013-07-02) [Support] - /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv: Executable not found!

[not loaded] ws.agile.1PasswordAgent.plist (2013-08-14) [Support]

User Login Items: ⓘ

KeyCue Application

(/Applications/KeyCue.app)

Fantastical Application

(/Applications/Fantastical.app)

CuteClips3 Application

(/Applications/CuteClips3.app)

Cinch Application

(/Applications/Cinch.app)

Dropbox Application

(/Applications/Dropbox.app)

CloudKitJS Callback URL SMLoginItem (2016-11-24)

(/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper. app)

Internet Plug-ins: ⓘ

JavaAppletPlugin: Java 8 Update 91 build 14 (2016-11-25) Check version

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]

DYMO NPAPI Addin: 1.0 - SDK 10.9 (2014-10-16) [Support]

Default Browser: 601 - SDK 10.11 (2016-07-08)

Google Earth Web Plug-in: 7.1 (2016-02-04) [Support]

DYMO Safari Addin: Unknown - SDK 10.9 (2014-10-16) [Support]

Unity Web Player: UnityPlayer version 4.6.0f3 - SDK 10.6 (2014-11-18) [Support]

Silverlight: 5.1.41212.0 - SDK 10.6 (2016-04-25) [Support]

FlashPlayer-10.6: 23.0.0.207 - SDK 10.9 (2016-12-06) [Support]

QuickTime Plugin: 7.7.3 (2016-11-01)

Flash Player: 23.0.0.207 - SDK 10.9 (2016-12-06) [Support]

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

PepperFlashPlayer: 23.0.0.207 - SDK 10.9 (2016-11-08) [Support]

SharePointBrowserPlugin: 14.5.5 - SDK 10.6 (2015-09-13) [Support]

1Unity Web Player: UnityPlayer version 4.5.5f1 - SDK 10.6 (2014-10-13) [Support]

1npgtpo3dautoplugin: 0.1.44.16 - SDK 10.5 (2012-09-13) [Support]

User internet Plug-ins: ⓘ

WebEx64: 1.0 - SDK 10.6 (2015-04-03) [Support]

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2014-07-23) [Support]

Picasa: 1.0 (2009-01-28) [Support]

Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]

ZoomUsPlugIn: 3.5.64836.0908 - SDK 10.11 (2016-10-19) [Support]

Safari Extensions: ⓘ

Add To Amazon Wish List - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2011-10-17)

ManageTab - 3ky.my - http://www.3ky.my (2016-01-14)

Evernote Web Clipper - Evernote Corp. - http://evernote.com (2015-12-18)

AutoPagerize - swdyh - http://autopagerize.net/ (2016-01-14)

Close Tab - Apple Inc. - http://developer.apple.com/safari/ (2010-06-24)

1Password - AgileBits - https://agilebits.com/onepassword (2015-12-18)

AdBlock - BetaFish, Inc. - https://getadblock.com (2016-08-08)

Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-07-27)

Tab Options - Canisbos Computing - http://canisbos.com/ (2016-01-14)

Awesome Screenshot - Diigo - http://www.diigo.com/ (2015-09-13)

ClickToPlugin - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (2015-12-18)

WOT - WOT Services Oy - http://www.mywot.com/ (2015-12-18)

1Password Safari Extension Companion - Mac App Store (2016-11-23)

HoverSee - SideTree.com - Apps for Mac - http://SideTree.com/extensions.html#HoverSee (2015-12-18)

Media Center - Marc Hoyois - http://hoyois.github.com/safariextensions/mediacenter/ (2015-12-18)

3rd Party Preference Panes: ⓘ

Flash Player (2016-10-25) [Support]

Java (2016-05-26) [Support]

MacFUSE (2011-09-20) [Support]

Rapport (2011-09-20) [Support]

Time Machine: ⓘ

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 249.77 GB Disk used: 220.37 GB

Destinations:

Data [Network]

Total size: 3.00 TB

Total number of backups: 27

Oldest backup: 5/8/2015, 11:49 PM

Last backup: 11/22/2016, 7:49 AM

Size of backup disk: Excellent

Backup size 3.00 TB > (Disk size 249.77 GB X 3)

Sue's Time Capsule [Network]

Total size: 997.71 GB

Total number of backups: 29

Oldest backup: 8/12/2016, 12:34 AM

Last backup: 12/6/2016, 11:22 PM

Size of backup disk: Excellent

Backup size 997.71 GB > (Disk size 249.77 GB X 3)

seagate [Local]

Total size: 249.72 GB

Total number of backups: 1

Oldest backup: 8/14/2014, 3:20 PM

Last backup: 8/14/2014, 3:20 PM

Size of backup disk: Too small

Backup size 249.72 GB < (Disk used 220.37 GB X 3)

My Passport [Local]

Total size: 2.00 TB

Total number of backups: 35

Oldest backup: 10/14/2013, 9:53 PM

Last backup: 11/30/2016, 1:29 PM

Size of backup disk: Excellent

Backup size 2.00 TB > (Disk size 249.77 GB X 3)

Top Processes by CPU: ⓘ

21% kernel_task

8% WindowServer

4% mds_stores

1% fontd

1% diskimages-helper(3)

Top Processes by Memory: ⓘ

2.52 GB kernel_task

2.08 GB com.apple.WebKit.WebContent(67)

410 MB Safari

197 MB mdworker(16)

197 MB mds_stores

Virtual Memory Information: ⓘ

1.22 GB Available RAM

17 MB Free RAM

6.78 GB Used RAM

1.21 GB Cached files

5.05 GB Swap Used

Diagnostics Information: ⓘ

Dec 6, 2016, 06:47:43 PM /Library/Logs/DiagnosticReports/Google Earth_2016-12-06-184743_[redacted].cpu_resource.diag [Details]

/Applications/Google Earth Pro.app/Contents/MacOS/Google Earth

Dec 6, 2016, 05:36:18 AM /Library/Logs/DiagnosticReports/Microsoft Excel_2016-12-06-053618_[redacted].cpu_resource.diag [Details]

/Applications/Microsoft Excel.app/Contents/MacOS/Microsoft Excel

Dec 6, 2016, 05:32:23 AM /Library/Logs/DiagnosticReports/Microsoft Excel_2016-12-06-053223_[redacted].hang

Dec 5, 2016, 02:30:17 PM /Library/Logs/DiagnosticReports/iTunes_2016-12-05-143017_[redacted].hang

/Applications/iTunes.app/Contents/MacOS/iTunes

Dec 4, 2016, 11:02:51 AM Self test - passed

Reply

Answer 11

Eric Root

Level 10

685,257 points

Dec 7, 2016 8:37 AM in response to speedypete

You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.

[loaded] com.wdc.WDPrivilegedHelper.plist (2016-06-14) [Support] - /Library/PrivilegedHelperTools/com.wdc.WDPrivilegedHelper: Executable not found!

[not loaded] de.jinx.SmartSleepDaemon.plist (2010-02-21) [Support] - /Library/PreferencePanes/SmartSleep.prefPane/Contents/Resources/de.jinx.SmartSl eepDaemon: Executable not found!

The above need to be reinstalled. They are missing files.

SIMBL is a system hack. Try removing it.

SIMBL Uninstall See solution posted by Linc Davis .

Get rid of Trusteer. It doesn’t work well under Mac OS.

Trusteer Rapport Uninstall

Reply