Do yourself a BIG favor. Just stick with Outlook because Mac Mail.App is &*^%$#.
Well, correct. That is what I reported ...
But imho this is a must have ... there is just no way around having access to all my mails. How am I supposed to work with this program if I cannot use all data I have?
I luckily found out that each account we have with our external exchange provider also includes a license for Microsoft Outlook 2011 for Mac.
So finally back to Outlook again, which works perfectly fine with exchange.
But that is not a valid solution for me as long as Mail does offer to handle exchange accounts. If it offered - it has to work. That's why most people are p#++ed of Windows.
If you broswe these forums for Mac Mail problems you will be amazed at the number of posts and problems encounter everyday. Not to say other Mail program don't suffer from some of the same problems but it just seems Mail is more prone to failing in one way or another on a daily basis.
In switched years ago to Outlook and haven't had one problem with it through 3 versions of OS X. Lion, Mt lion and now Mavericks.
Tried ... didn't work ...
I actually did this before following your 'link', but without any changes in the inbox ... or any other folders. And I don't even have any other mailbox I could select, so this shouldn't be a problem.
As LowLuster already posted, there are loads of people complaining about this issue ... without any feedback from Cupertino on this ... This platform here was my last hope to find a way.
Some problems with Exchange mail have been solved by disabling Autodiscovery. If that doesn't work, see below.
Back up all data. Delete the Exchange account from the Internet Accounts preference pane and add it back. If there's still no improvement, continue.
Wow ... sounds like real ease of use ...
I am grateful for your effort to help, really! But as mentioned somewhere here I now have a working solution with MS Outlook for Mac.
And that was as easy as it gets with exchange.
This is just not apple-like. Apple always prides themselves to deliver customer orientated, easy to use products ... and they do with most of the stuff they release - but Mail.
Let's leave it there and see what happens with updates.
I am suddenly having similar problems - Mail with Exchange 2010 worked fine after maverics - for about two weeks, then suddenly I found that I am loosing emails (I know this becuase both my iPad and iPhone continue to work fine). So following advice I decide to rebuild... now I have NO messages beyong 2 years ago... nothing. Telling it to sync exhange does nothing - it starts to look for mail but just stops. Thousands of mail messages now only available from iPad or web-mail to Exchange server.
Like others I seem now to have no option but to go to Outlook, which I hate - but I have $$$$m to protect. We went all mac about 6 years ago against the wishes of the parent organisation (and with no tech support) - has been great of course - but this is impssible.
There's other user forums on this, and one suggestion from Brad has been this, so please try it:
It sounds like your Exchange server is not properly configured. Do you have access to Outlook Web Accesss? If so, use the server fqdn as the Internal and External Server.
Example: OWA is https://mail.mydomain.com/owa
Internal Server to: mail.mydomain.com
External Server to: mail.mydomain.com
Try that and report back.