HT201355: Change your Apple ID password

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aft17
Level 1 (0 points)

Q: Issue with reseting apple ID password, loops?

Hi - I have reset my apple ID but when trying to download an app it is asking me to follow a website that asks me to reset the password again.  I seem to be going in a continuous loop.  What am I doing wrong?

Posted on Nov 18, 2013 10:35 AM

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aft17

Q: Issue with reseting apple ID password, loops?

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  • by PhilipRoy,

    PhilipRoy PhilipRoy Nov 18, 2013 10:54 AM in response to aft17
    Level 3 (885 points)
    Nov 18, 2013 10:54 AM in response to aft17

    when in itunes app store and you are using the same apple id login as you said you recently updated the password to - there should be no reason why the app store is asking you to reset the password.

    I'm assuming you are downloading the app direction from the itunes app store?

    Good luck