Can I open line my iPhone?

Hi, I just found out from the apple reseller here in the Philippines that I can open-line my iPhone because it's already out of warranty. How can I do that online?

iPhone 4S, iOS 7.0.4

Posted on Nov 18, 2013 2:02 PM

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7 replies

Nov 18, 2013 3:13 PM in response to George Palacay Jr.

"I did that already but they do not do it here in the Philippines"


The you cannot get it unlocked. Only the carrier to which it is locked can unlock it.


"They said that I need to contact apple support for them to unlock my phone"


They are wrong.


Apple does not do this. ONLY the carrier to which it is locked can do this.


According to this:


http://support.apple.com/kb/HT1937


No carriers in the Phillipines offer unlocking.

Nov 18, 2013 2:58 PM in response to varjak paw

I did that already but they do not do it here in the Philippines. They said that I need to contact apple support for them to unlock my phone. Since my phone is out of warranty then all I need to do is give them my IMEI number. And my proof of purchase. So I was wondering if I can do it online because the number that they gave me said I can do it online.

Nov 18, 2013 3:04 PM in response to George Palacay Jr.

I concur with stedman; your cell carrier is wrong. Only the carrier can unlock an iPhone; Apple can do nothing on their own. If your carrier can't or won't unlock, and Apple's current information is that neither of the two support carriers, Globe and SMART, offers unlocking, then there's nothing you can do. You'll need to sell your iPhone to someone who can use it with the carrier it's locked to and buy yourself an unlocked iPhone or one that's locked to the carrier you wish to use now.


Regards.


Message was edited by: varjak paw

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