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Mac/Browswer crashes when watching videos online (flash/silverlight)

Hi,


I've had this problem for a little while, and I'm not sure what exactly it is. Sometimes when I view a video online, whether it's Flash or Silverlight, Hulu or Netflix, the video will crash. Sometimes it's just the video, other times it's the browser, and other time it's my Mac. I've tried this on Chrome, Firefox and Safari, and it happens on all three. I thought it might be a video card issue, but I can play that are on a drive fine, and it doesn't happen when I'm editing video with Adobe Premiere.


Any suggestions?


Stats:

Mac OS X Version 10.7.5

Processor 2.7 GHz Intel Core i5

Memory: 12 GB 1333 MHz DDR3

Graphics AMD Radeon HD 6770M 512 MB


Latest installs of Flash and Silverlight.



Thanks in advance,

Dave

iMac, Mac OS X (10.7.5)

Posted on Nov 18, 2013 2:11 PM

Reply
1 reply

Nov 19, 2013 5:12 AM in response to DaveCharpentier

Here's the latest crash report (for the computer itself):


Interval Since Last Panic Report: 228054 sec

Panics Since Last Report: 5

Anonymous UUID: 404726B8-47E4-4001-86A2-5BEA25E95921


Tue Nov 19 08:08:33 2013

panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81610fd8, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000000004, CR3: 0x000000003c65703a, CR4: 0x00000000000606e0

RAX: 0x000000000000004b, RBX: 0xffffff8139edc000, RCX: 0xffffff7f8175bf80, RDX: 0x0000000000000000

RSP: 0xffffff816179b310, RBP: 0xffffff816179b810, RSI: 0xffffff8029ba0200, RDI: 0xffffff8139edc000

R8: 0xffffff7f8166088e, R9: 0x0000000000000000, R10: 0x000000000000a10c, R11: 0x0000000000000002

R12: 0xffffff817c407cce, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8029ba0200

RFL: 0x0000000000010202, RIP: 0xffffff7f81610fd8, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x0000000000000004, Error code: 0x0000000000000000, Faulting CPU: 0x2


Backtrace (CPU 2), Frame : Return Address

0xffffff816179afc0 : 0xffffff8000220792

0xffffff816179b040 : 0xffffff80002c4794

0xffffff816179b1f0 : 0xffffff80002da55d

0xffffff816179b210 : 0xffffff7f81610fd8

0xffffff816179b810 : 0xffffff7f816171d7

0xffffff816179b8e0 : 0xffffff7f815efebc

0xffffff816179b910 : 0xffffff7f816255f6

0xffffff816179b960 : 0xffffff7f8163d760

0xffffff816179b9b0 : 0xffffff7f8163acc4

0xffffff816179ba00 : 0xffffff7f815f6e5b

0xffffff816179ba40 : 0xffffff7f8163f063

0xffffff816179ba90 : 0xffffff7f815fa42a

0xffffff816179bb60 : 0xffffff7f815f74e0

0xffffff816179bbc0 : 0xffffff8000655f3e

0xffffff816179bbe0 : 0xffffff800065681a

0xffffff816179bc40 : 0xffffff8000656fbb

0xffffff816179bd80 : 0xffffff80002a3f08

0xffffff816179be80 : 0xffffff8000223096

0xffffff816179beb0 : 0xffffff80002148a9

0xffffff816179bf10 : 0xffffff800021bbd8

0xffffff816179bf70 : 0xffffff80002aef10

0xffffff816179bfb0 : 0xffffff80002daec3

Kernel Extensions in backtrace:

com.apple.ATIRadeonX3000(7.3.2)[01445B93-748D-35B2-A26C-89053B97AA01]@0xffffff7 f815ee000->0xffffff7f81906fff

dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80ca9000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c70000


BSD process name corresponding to current thread: WindowServer


Mac OS version:

11G63


Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: iMac12,2 (Mac-942B59F58194171B)


System uptime in nanoseconds: 32375893564129

last loaded kext at 44492950454: com.apple.driver.AppleBluetoothHIDKeyboard 160.7 (addr 0xffffff7f81d1e000, size 20480)

last unloaded kext at 142499927862: com.apple.driver.AppleUSBUHCI 5.1.0 (addr 0xffffff7f80a61000, size 65536)

loaded kexts:

com.avast.AvastFileShield 2.0.0

com.avast.PacketForwarder 1.3

com.paceap.kext.pacesupport.snowleopard 5.8

com.apple.driver.AppleBluetoothMultitouch 70.12

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AGPM 100.12.75

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.2.5a5

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMikeyDriver 2.2.5a5

com.apple.kext.ATIFramebuffer 7.3.2

com.apple.driver.AppleIntelHD3000Graphics 7.3.2

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleSMCPDRC 5.0.0d8

com.apple.iokit.IOBluetoothSerialManager 4.0.8f17

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.3

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.driver.ApplePolicyControl 3.1.33

com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8

com.apple.driver.AppleBacklight 170.2.2

com.apple.ATIRadeonX3000 7.3.2

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17

com.apple.iokit.SCSITaskUserClient 3.2.1

com.apple.driver.AppleUSBCardReader 3.0.6

com.apple.iokit.IOAHCISerialATAPI 2.0.3

com.apple.driver.AppleIRController 312

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.1.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.driver.AppleUSBHub 5.1.0

com.apple.driver.AppleFWOHCI 4.9.0

com.apple.driver.AirPort.Atheros40 505.67.1

com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleACPIButtons 1.5

com.apple.driver.AppleUSBEHCI 5.1.0

com.apple.driver.AppleAHCIPort 2.3.1

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.5

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.4

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 195.0.0

com.apple.driver.AppleBluetoothHIDKeyboard 160.7

com.apple.driver.AppleHIDKeyboard 160.7

com.apple.driver.AppleMultitouchDriver 231.4

com.apple.driver.IOBluetoothHIDDriver 4.0.8f17

com.apple.driver.DspFuncLib 2.2.5a5

com.apple.driver.AppleIntelSNBGraphicsFB 7.3.2

com.apple.kext.triggers 1.0

com.apple.iokit.IOSurface 80.0.2

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOAudioFamily 1.8.6fc18

com.apple.kext.OSvKernDSPLib 1.3

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleGraphicsControl 3.1.33

com.apple.driver.IOPlatformPluginLegacy 5.0.0d8

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.driver.IOPlatformPluginFamily 5.1.1d6

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.driver.AppleThunderboltEDMSink 1.1.8

com.apple.driver.AppleThunderboltEDMSource 1.1.8

com.apple.kext.ATI6000Controller 7.3.2

com.apple.kext.ATISupport 7.3.2

com.apple.driver.AppleSMC 3.1.3d10

com.apple.driver.AppleHDAController 2.2.5a5

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.iokit.IOHDAFamily 2.2.5a5

com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17

com.apple.iokit.IOBluetoothFamily 4.0.8f17

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1

com.apple.iokit.IOUSBMassStorageClass 3.0.3

com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.driver.AppleUSBMergeNub 5.1.0

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.0.3

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IOFireWireFamily 4.4.8

com.apple.iokit.IO80211Family 420.3

com.apple.iokit.IOEthernetAVBController 1.0.1b1

com.apple.iokit.IONetworkingFamily 2.1

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOUSBFamily 5.1.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOAHCIFamily 2.0.8

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.11

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 331.7

com.apple.iokit.IOStorageFamily 1.7.2

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.5

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 12 GB, SMC 1.72f5

Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P

Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: ST31000528AS, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

Mac/Browswer crashes when watching videos online (flash/silverlight)

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