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All replies
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Helpful answers
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Nov 18, 2013 4:54 PM in response to Jesusboy4everby KiltedTim,What do you mean by "a downloaded restore file"?
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Nov 18, 2013 5:21 PM in response to KiltedTimby Jesusboy4ever,I downloaded an " iPhone4,1_7.0.4_11B554a_Restore.ipsw" file on a Mac, but failed to restore my phone(switching off at the time it's supposed to initialize and restore) I have copied this file onto my laptop (PC ) but do not know how to make it useful, can it appear in iTunes and facilitate a restore procedure?
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Nov 18, 2013 5:23 PM in response to Jesusboy4everby Lawrence Finch,The correct way to restore is to connect the phone to your computer, click on its name in iTunes, and click the Restore iPhone button. You should not need to download anything.
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Nov 18, 2013 5:36 PM in response to Lawrence Finchby Jesusboy4ever,Thanks. I did that but kept receiving error message and update stops (err=3259). Which made me download the update and restore file separately....
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Nov 18, 2013 5:41 PM in response to Jesusboy4everby Lawrence Finch,Downloading the update separately won't solve that problem. See if this helps: http://support.apple.com/kb/TS3694#error3200
Or this: http://support.apple.com/kb/TS2799
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Nov 18, 2013 6:08 PM in response to Jesusboy4everby muratfromhagen,If you have to do is download the file in its very simple if you open up iTunes and connect the phone as a text geliyorya Reload this place a keyboard and pressing the shift key and open up the file you want, and you will begin to take place and show and itunes new software
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Nov 18, 2013 11:59 PM in response to muratfromhagenby Jesusboy4ever,Hi,
thanks for taking your time to help me out.
Please rephrase your instruction.
I seem not to be getting you correctly
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Nov 20, 2013 9:15 PM in response to Lawrence Finchby Jesusboy4ever,Hi,
I connected the phone and downloaded the restore file via iTunes.
But it's failing to restore and bringing this error:
2013-11-20 19:47:11.095 [5296:490]: restore library built Aug 8 2013 at 02:24:58
2013-11-20 19:47:11.095 [5296:490]: iTunes: iTunes 11.1.3.8
2013-11-20 19:47:11.095 [5296:490]: iTunes: Software payload version: 11B554a
2013-11-20 19:47:11.095 [5296:490]: iTunes: Using MobileRestore state machine
[17:47:39.0143] Changing state from 'Idle' to 'Restoring'
[17:47:39.0145] requested restore behavior: Erase
[17:47:39.0147] requested variant: Erase
[17:47:39.0163] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[17:47:39.0692] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is True
[17:47:39.0693] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreLogo" Digest = "<CFData 0E455608 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0693] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreDeviceTree" Digest = "<CFData 0E4554E8 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0694] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreKernelCache" Digest = "<CFData 0E455650 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0695] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreRamDisk" Digest = "<CFData 0E455698 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0696] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBEC" Digest = "<CFData 0E4556E0 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0696] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBSS" Digest = "<CFData 05CDCD00 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0697] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "KernelCache" Digest = "<CFData 05CDCA78 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0698] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow1" Digest = "<CFData 05CDCD48 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0699] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow0" Digest = "<CFData 05CDCBE0 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0699] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "LLB" Digest = "<CFData 05CDCC70 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0700] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBoot" Digest = "<CFData 05CDCA30 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0701] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "DeviceTree" Digest = "<CFData 05CDCC28 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0702] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging1" Digest = "<CFData 05CDCB98 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0703] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "AppleLogo" Digest = "<CFData 05CDCB08 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0704] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryPlugin" Digest = "<CFData 05CDCAC0 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0705] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryFull" Digest = "<CFData 05CDC9E8 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0706] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging0" Digest = "<CFData 05CDCCB8 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0707] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RecoveryMode" Digest = "<CFData 05CDCB50 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
[17:47:39.0708] amai: _AMAuthInstallBundleCreateServerRequestDictionary: using UniqueBuildID <CFData 10A37560 [74D18078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}
[17:47:39.0709] amai: AMAuthInstallRequestSendSync: SSO function returned NULL, SSO disabled.
[17:47:39.0709] amai: AMAuthInstallDebugWriteObject: debug object written: C:\Users\CHRIST~1\AppData\Local\Temp\Per6DE1.tmp\amai\debug\tss-request.plist
[17:47:40.0686] amai: tss_submit_job: HttpQueryInfo returned 200
[17:47:41.0066] amai: AMAuthInstallRequestSendSync: received tss response (server version: 2.1.0)
[17:47:41.0073] amai: AMAuthInstallDebugWriteObject: debug object written: C:\Users\CHRIST~1\AppData\Local\Temp\Per6DE1.tmp\amai\debug\tss-response.plist
[17:47:41.0229] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for "Diags"
[17:47:41.0247] iBoot build-version = iBoot-1940.3.5
[17:47:41.0248] iBoot build-style = RELEASE
[17:47:41.0249] requested restore behavior: Erase
[17:47:41.0251] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[17:47:41.0251] requested restore behavior: Erase
[17:47:41.0253] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[17:47:41.0254] unable to open device_map.txt: No such file or directory
[17:47:41.0254] found device map entry for 0x00008930 0x00000000. boardConfig=n90ap platform=s5l8930x
[17:47:41.0255] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options
[17:47:41.0256] AMDeviceIoControl: GetOverlappedResult failed
[17:47:41.0256] AMDeviceIoControl: pipe stall
[17:47:41.0256] USBControlTransfer: error 31, usbd status c0000004
[17:47:41.0257] command device request for 'getenv radio-error' failed: 2008
[17:47:41.0257] radio-error not set
[17:47:41.0258] unable to open device_map.txt: No such file or directory
[17:47:41.0258] <Recovery Mode Device 02B88AB8>: production fused device
[17:47:41.0259] requested restore behavior: Erase
[17:47:41.0259] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[17:47:41.0260] requested restore behavior: Erase
[17:47:41.0261] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[17:47:41.0262] interface has 1 endpoints, file pipe = 1
[17:47:41.0262]
[17:47:41.0262] <Recovery Mode Device 02B88AB8>: operation 4 progress -1
[17:47:41.0306] bootstrapping restore with iBEC
[17:47:41.0307] requested restore behavior: Erase
[17:47:41.0318] <Recovery Mode Device 02B88AB8>: operation 31 progress -1
[17:47:42.0319] <Recovery Mode Device 02B88AB8>: Recovery mode succeeded
[17:47:42.0321] Finished Recovery Restore Phase: Successful
[17:47:42.0654] Recovery mode device disconnected
[17:47:42.0657] Device removed when in state Restoring, moving device to transition state
[17:47:42.0659] Changing state from 'Restoring' to 'Transitioning'
[17:47:42.0663] Creating timer to monitor transition
[17:47:59.0098] Recovery mode device connected
[17:47:59.0099] Transitioning device returned, continuing restore.
[17:47:59.0101] Canceling timer
[17:47:59.0102] Changing state from 'Transitioning' to 'Restoring'
[17:47:59.0104] requested restore behavior: Erase
[17:47:59.0105] requested variant: Erase
[17:47:59.0107] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[17:47:59.0110] Recovery mode device disconnected
[17:47:59.0111] Device removed when in state Restoring, moving device to transition state
[17:47:59.0112] Changing state from 'Restoring' to 'Transitioning'
[17:47:59.0112] Creating timer to monitor transition
[17:47:59.0617] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False
[17:47:59.0617] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreLogo"
[17:47:59.0618] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreDeviceTree"
[17:47:59.0619] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreKernelCache"
[17:47:59.0619] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreRamDisk"
[17:47:59.0620] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBEC" has been previously personalized; skipping it
[17:47:59.0620] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBSS" has been previously personalized; skipping it
[17:47:59.0621] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "KernelCache"
[17:47:59.0622] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow1"
[17:47:59.0622] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow0"
[17:47:59.0623] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "LLB" has been previously personalized; skipping it
[17:47:59.0623] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBoot"
[17:47:59.0624] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "DeviceTree"
[17:47:59.0624] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging1"
[17:47:59.0625] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "AppleLogo"
[17:47:59.0625] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryPlugin"
[17:47:59.0626] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryFull"
[17:47:59.0626] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging0"
[17:47:59.0627] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RecoveryMode"
[17:47:59.0628] amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
[17:47:59.0628] _AMRUSBDeviceSendDeviceRequest: CreateFile failed for \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#f07 6e22a, error 3
[17:47:59.0629] command device request for 'getenv build-version' failed: 2002
[17:47:59.0629] _AMRUSBDeviceSendDeviceRequest: CreateFile failed for \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#f07 6e22a, error 3
[17:47:59.0630] command device request for 'getenv build-style' failed: 2002
[17:47:59.0631] requested restore behavior: Erase
[17:47:59.0632] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[17:47:59.0632] requested restore behavior: Erase
[17:47:59.0633] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[17:47:59.0634] unable to open device_map.txt: No such file or directory
[17:47:59.0634] found device map entry for 0x00008930 0x00000000. boardConfig=n90ap platform=s5l8930x
[17:47:59.0635] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options
[17:47:59.0635] _AMRUSBDeviceSendDeviceRequest: CreateFile failed for \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#f07 6e22a, error 3
[17:47:59.0636] command device request for 'getenv radio-error' failed: 2002
[17:47:59.0637] radio-error not set
[17:47:59.0638] unable to open device_map.txt: No such file or directory
[17:47:59.0639] <Recovery Mode Device 06A570A8>: production fused device
[17:47:59.0640] requested restore behavior: Erase
[17:47:59.0640] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[17:47:59.0641] requested restore behavior: Erase
[17:47:59.0642] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[17:47:59.0642] _AMRUSBDeviceSendDeviceRequest: CreateFile failed for \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#f07 6e22a, error 3
[17:47:59.0643] error setting interface's alternate setting: 2002
[17:47:59.0644] _AMRUSBInterfaceOpen failed for \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#f07 6e22a: 3
[17:47:59.0645] AMRAuthInstallDeletePersonalizedBundle
[17:47:59.0762] Restore completed, status:2002
[17:47:59.0762] Failure Description:
[17:47:59.0762] Depth:0 Error:Failed to restore device in recovery mode, libusbrestore error:2002
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Nov 21, 2013 6:52 AM in response to Jesusboy4everby Lawrence Finch,You have done so much to hack your phone by now that all bets are off as to what the problem is. For the specific most recent error see: http://support.apple.com/kb/TS3694#error2001
But downloading a firmware image separately is NEVER the correct way to update or restore an iPhone, and if you try and make any errors at all (like trying to install the wrong image) you can permanently brick your phone.
The only advice I can give you now is to make an appointment at the Genius bar at an Apple store and let a technician check it out.
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Feb 14, 2015 1:40 PM in response to Lawrence Finchby jeffreygillespie18,you press swift when pressing restore - To all people complaining he must be an apple developer as they get update files
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Feb 16, 2015 10:14 AM in response to jeffreygillespie18by deggie,Actually it is press Shift and what makes you think this person is a developer?
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Feb 16, 2015 11:50 AM in response to deggieby jeffreygillespie18,that is what i meant i just typed to fast. because he got an iPhone update file. it is pretty hard to find a update file anywhere else. He definitely doesn't work for apple because he wouldn't need to ask this question if he did.
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Feb 16, 2015 11:52 AM in response to jeffreygillespie18by deggie,Developer updates are handled in the same manner as public ones. Apple does make an .ipsw file available on their site and they are pretty easy to find on many sites.