can't reinstall OSX from disk, I did have norton, but hard is totally erased and I get three even tones with a pause then three more again and again. Please help. Geek squad checked hardware and ok'd everything.
iMac, OS X Mountain Lion (10.8.5)
Do you suggest removing old ram for new? Slots?
Yes, you need to see if replacing the RAM with good modules solves your problem.
I changed the ram but had the same tones happen. Now, I am about to install Mac OS Lion from the online os x and it asks me for the original apple username and password I purchased it with and not the new one. Man. any more suggestions?
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The tones/beeps you are getting is not because of bad RAM. It is because the OS X install disc you are trying to use is not the correct one for your Mac. What model year is your Mac? If it is a mid 2011 or newer no older version of OS X that comes on a DVD disc will install on it. You need to install Lion, from the Online Internet Recovery system, or Mt Lion by using the built in Recovery HD partition.
If the computer is working then it's not the RAM. Could be caused by an installer problem. Are you installing from a DVD or flash drive installer you made, or are you trying to download the installer and the beeps are being generated by that process. And, you may have a bad installer disc. What are you trying to install from the disc? Did your computer come with the version of OS X on that disc?
can't reinstall OSX, did have norton, but hard is erased and I get three even tones
