Currently Being ModeratedNov 18, 2013 9:04 PM (in response to MarteO)
Check your side switch settings:
Currently Being ModeratedNov 19, 2013 8:42 AM (in response to SergZak)
Of course that was the first thing I tried (I refer to that in my original post--that was what I meant by turning the lock feature on and off).
Currently Being ModeratedNov 19, 2013 2:00 PM (in response to MarteO)
I should also say that I tried restarting my iPad, to no avail.
Currently Being ModeratedJan 5, 2014 1:47 PM (in response to MarteO)
have you solved the problem? My ipad has the same problem.
Currently Being ModeratedJan 5, 2014 2:16 PM (in response to readwoodhan)
Unfortunately not. I found a work-around that allows me to use the device in landscape format. I use the accessibility settings in settings (under general) and turn "assistive touch" on. A white dot appears on the screen. When you click on that, you can rotate (and lock) the screen in any position you like.
It's not ideal, but so far it's all I've got. I'd like to bring it into a genius bar, but haven't had time.
Currently Being ModeratedJan 13, 2014 2:14 AM (in response to MarteO)
My one was faulty and has been replaced under warranty.