klaudynka

Q: changing icloud email

Okay.. so, a while back i have changed my apple ID and password through my itunes on my pc. Its still the exact same account just has different credentials now. Ever since then i can never really get rid of the old email on my phone. For example i can buy apps and music on my phone and on my itunes on my pc with the new email and everything works fine, but one thing i cannot figure out is icloud. When i go into settings>icloud>account on my iphone the old email is still there not the new one that i changed it to. And i cant change it. The email field is gray with the old email in it and you cant edit it. The only thing that it allows me to do is type in the password, but thats not possible since technically that account no longer exists since i changed both the email and the password to my apple id. I cant even delete this icloud account because once again it asks for the password. I dont know how to get around this problem but it's begining to really annoy me :(

iPhone 4S, iOS 7

Posted on Nov 18, 2013 7:36 PM

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Q: changing icloud email

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  • by randers4,Helpful

    randers4 randers4 Nov 18, 2013 7:45 PM in response to klaudynka
    Level 9 (62,874 points)
    Nov 18, 2013 7:45 PM in response to klaudynka

    To change the iCloud account you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • by klaudynka,

    klaudynka klaudynka Nov 18, 2013 7:59 PM in response to randers4
    Level 1 (1 points)
    Nov 18, 2013 7:59 PM in response to randers4

    thank you soooo much. I just fixed it :)

  • by randers4,Solvedanswer

    randers4 randers4 Nov 18, 2013 7:59 PM in response to klaudynka
    Level 9 (62,874 points)
    Nov 18, 2013 7:59 PM in response to klaudynka

    You're welcome.

  • by capt. karo,

    capt. karo capt. karo Dec 9, 2014 3:22 AM in response to randers4
    Level 1 (3 points)
    Dec 9, 2014 3:22 AM in response to randers4

    This helped me solve my issue.