HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Orner1
Level 1 (0 points)

Q: i can not fix or restore m,y iphone

I can not update my phone its froze

iPhone 4S

Posted on Nov 18, 2013 8:05 PM

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Orner1

Q: i can not fix or restore m,y iphone

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  • by AnaMusic,

    AnaMusic AnaMusic Nov 18, 2013 8:13 PM in response to Orner1
    Level 9 (57,248 points)
    Nov 18, 2013 8:13 PM in response to Orner1

    You have posted from a Support Article about Error Code 3194...

     

    If that Article did not resolve it... then you have a problem.

     

    Perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..

     

    Be sure to make an appointment first...

     

    Note:

     

    That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.

     

    Unauthorized modification of iOS...

    http://support.apple.com/kb/HT3743