I have tried to go to disc mode and have uninstalled and reinstalled software, but my itunes will not recognize my ipod. Once i bring up itunes it freezes as long as the ipod is connected. How do I restore my ipod without itunes? How can I fix this?????
iPod classic 160GB (Late 2009)
Hey there Clifpac,
It sounds like you are connecting your iPod classic to your computer and iTunes becomes unresponsive until you unplug it.
I want to recommend this article for you named:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
- Install any available software updates for your computer.
- For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
- For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
- Update iTunes to the latest version.
- For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
- For Windows: Use Apple Software Update, or download iTunes from the Apple website.
- Test with automatic syncing disabled.
Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
- For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
- For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).- Check your device for podcasts. If there are any podcasts, manually delete all podcast episodes from the device by sliding your finger across the podcast episode's name and tapping Delete. Once all podcasts are removed from your device, reconnect it to the computer, open iTunes, and test.
- If possible, test to see if connecting your device to a different computer with the latest version of iTunes installed resolves the issue.
- Test with iTunes plug-ins removed.
- Quit iTunes.
- Navigate to the following folder, based on your operating system:
Windows XP: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iTunes Plug-ins
Windows Vista or Windows 7: C:\Users\[username]\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins
Mac OS X:
- ~/Library/iTunes/iTunes Plug-ins (The "~" represents your Home folder)
- /Library/iTunes/iTunes Plug-ins
- If any files are in this folder, move them to the Desktop temporarily.
- Open iTunes and test to see if the issue is resolved. If so, you may leave these iTunes plug-ins removed. If you wish to re-use these iTunes plug-ins, consult the vendor for the iTunes plug-ins to see if any updates are available.
If the issue also occurs on a different computer:
If the issue does not occur on a different computer, or no other computer is available to try:
Thank you for using Apple Support Communities.
Cheers,
Sterling
My 160gb ipod will not connect to itunes
