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macbook pro battery not charging

My MacBooks battery is not charging, its plugged in but not charging or dying. I dont get a light when plugging in the chord. Is it the laptops battery or the charger? How can i fix this? thanks

MacBook Pro, OS X Mavericks (10.9)

Posted on Nov 18, 2013 11:31 PM

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Question marked as Best reply

Posted on Nov 18, 2013 11:53 PM

Welcome to Apple Support Communities


If the charger light doesn't turn on, it looks like a charger issue.


First try to reset the SMC > http://support.apple.com/kb/HT3964 Then, open System Information (in /Applications/Utilities), select Power in the sidebar and copy here "Charge Information" and "Health Information"

8 replies

Aug 16, 2015 2:11 PM in response to joyceesiu

It seems to be a similar problem with my mac as well.


Charge Information:

Charge Remaining (mAh): 57

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 6880

Health Information:

Cycle Count: 133

Condition: Normal

Battery Installed: Yes

Amperage (mA): -783

Voltage (mV): 7083


What in the above values can tell me what is wrong with my machine or charger

Aug 18, 2015 6:53 PM in response to rims.233

I have similar battery problem too.

It's Macbook pro 13", was in sleeping (not shut down) and put away for some time (maybe 3 weeks). When I fount it and turned it on, it can work only when MagSafe adaptor is plugged in. The battery is totally dead (0%) and cannot be charged anymore. The charging adapter light keeps red. I tried to reset the SMC (pressing ****-Control-option and power button), tried to reinstall the operation system, but the problem is still there. I am really frustrated. Do I really have to replace the battery? The charging cycle count is only 35!


Many thanks for any help!


Here is the info of the battery:

Battery Information:


Model Information:

Serial Number: C01335603F1F957A3

Manufacturer: DP

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 511

Hardware Revision: 000a

Cell Revision: 1155

Charge Information:

Charge Remaining (mAh): 0

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 6403

Health Information:

Cycle Count: 35

Condition: Replace Now

Battery Installed: Yes

Amperage (mA): 0

Voltage (mV): 5954


macbook pro battery not charging

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