My MacBook Pro suddenly lost one of my printers
My MacBook Pro suddenly can't find one of my Epson printers. It is brand-new, has Mavericks installed, and was printing just fine before.
MacBook Pro, Mac OS X (10.6.4), I also have an iMac
User profile for user:
sterling r
User level:
Community Specialist
Hello exLuddite,
It sounds like all but 1 of the printers is being recognized on the computer you have 10.9 installed on. I recommed this troubleshooting from the article named:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
- Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
- Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
- Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
- Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
- Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
- Reset the printing system, then add the printer again.
- If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
- Contact the printer vendor or visit their website for further assistance.
Thank you for using Apple Support Communities.
All the very best,
Sterling