sumankumaar

Q: if i lost my purchase invoice but my device serial is already registered with apple, can i file police case if my ipod is stole?

I have ipod touch 5 g purchased on 7th december-2012 and it was registered with apple online at the same day when i switched on that device . but i recently lost my purchase invoice. and some days before anyone stole my ipod touch. I want to file a case of stealing with the police on the basis of proof that that device serial number is registered with apple with my apple email id and my current address. Can i file case?

iPod touch, iOS 7.0.2

Posted on Nov 19, 2013 12:14 AM

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Q: if i lost my purchase invoice but my device serial is already registered with apple, can i file police case if my ipod is stole?

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  • by Ingo2711,

    Ingo2711 Ingo2711 Nov 19, 2013 12:23 AM in response to sumankumaar
    Level 7 (25,937 points)
    iPhone
    Nov 19, 2013 12:23 AM in response to sumankumaar

    copied from http://support.apple.com/kb/ht2526

     

    Reporting a lost or stolen Apple product

    Learn what you can do if your Apple product has been lost or stolen.

     

    If you have lost or found an Apple product, please contact your local law enforcement agency to report it. Although Apple does not have a process to track or flag lost or stolen product, you can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.

    1. Go to My Support Profile*.
    2. Sign in with your Apple ID.
    3. View your purchases in "My Products".
    * Currently available only in certain languages.Note: If you need help remembering your Apple ID(s), go here.

    Additional Information

    If you have already configured the iCloud Find My iPhone service on your iPhone, iPad, iPod touch, or Mac you can use it to locate your missing device, display a message on its screen, make it play a sound at full volume (even if on mute), remotely lock it, or remotely wipe (erase) it to protect your privacy. Please see the following articles for more information:

    If your mobile device is lost or stolen, see this article to find your iTunes-purchased files.