HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software
luong34
Level 1 (0 points)

Q: I have recently purchased an Apple TV box, I cannot access TV programs. The ICONS at the top of the main page do not show any TV icon, any ideas?

I have recently purchased a Apple TV box,I cannot access TV PROGRAMS, The main menu does not have a TV icon?.

Apple TV

Posted on Nov 18, 2013 10:19 PM

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luong34

Q: I have recently purchased an Apple TV box, I cannot access TV programs. The ICONS at the top of the main page do not show any TV i ... more

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  • by diesel vdub,

    diesel vdub diesel vdub Nov 19, 2013 3:57 AM in response to luong34
    Level 7 (22,030 points)
    Nov 19, 2013 3:57 AM in response to luong34

    There is no TV icon.

    Are these shows in iTunes on your computer, if so, select Computers and then locate the shows.

  • by Winston Churchill,

    Winston Churchill Winston Churchill Nov 19, 2013 5:09 AM in response to luong34
    Level 10 (104,081 points)
    Apple TV
    Nov 19, 2013 5:09 AM in response to luong34

    Welcome to the Apple Community.

     

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Restart the Apple TV (Settings > General > Restart).
    2. Restart the Apple TV by removing ALL the cables for 30 seconds.
    3. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    4. Reset the Apple TV (Settings > General > Reset > Reset all settings)
    5. Restore the Apple TV (Settings > General > Reset > Restore)