HT204321: Use Do Not Disturb on your iPhone, iPad, or iPod touch

Learn about Use Do Not Disturb on your iPhone, iPad, or iPod touch
josiekinchin
Level 1 (0 points)

Q: I'm not receiving any sounds at all

I don't want to have 'silence' only while iPhone is locked, but I can't change it, the only alternative is 'Always' and i dont want that either!  How can I enable all sounds while the phone is locked?

iPhone 4S, iOS 7.0.3

Posted on Nov 19, 2013 8:36 AM

by ChrisJ4203,Solvedanswer
ChrisJ4203 ChrisJ4203
Level 9 (57,350 points)
iPhone
A:

Unless the mute switch is activated on the side of the device, you should hear sounds. The other is the Do Not Disturb which you linked from. If DND is active, there will be a small crescent moon icon near the battery icon. If you go to Settings>Do Not Disturb, if Manual or Scheduled are both turned off, the settings for Always and Only while iPhone is locked do not matter.

Posted on Nov 19, 2013 8:39 AM

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josiekinchin

Q: I'm not receiving any sounds at all

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  • by ChrisJ4203,Solvedanswer

    ChrisJ4203 ChrisJ4203 Nov 19, 2013 8:39 AM in response to josiekinchin
    Level 9 (57,350 points)
    iPhone
    Nov 19, 2013 8:39 AM in response to josiekinchin

    Unless the mute switch is activated on the side of the device, you should hear sounds. The other is the Do Not Disturb which you linked from. If DND is active, there will be a small crescent moon icon near the battery icon. If you go to Settings>Do Not Disturb, if Manual or Scheduled are both turned off, the settings for Always and Only while iPhone is locked do not matter.

  • by josiekinchin,

    josiekinchin josiekinchin Nov 20, 2013 10:29 AM in response to ChrisJ4203
    Level 1 (0 points)
    Nov 20, 2013 10:29 AM in response to ChrisJ4203

    Thank you for your help.  Didn't realise the mute switch had been turned on!!!  I thought that switch was like the one on the iPad whereby it can be used either for mute or for orientation and assumed I'd got it locked in 'Portrait' mode!