3 Replies Latest reply: Jan 6, 2014 6:17 PM by Diavonex
sanjeevrsoni Level 1 (0 points)


iPad 2, iOS 5.1
  • mocha_latte34 Level 1 (0 points)

    my ipad is saying disable how do i get it to back working

  • Texas Mac Man Level 8 (46,565 points)

    How can I unlock my iPad if I forgot the passcode?

    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html


    iOS: Device disabled after entering wrong passcode



    How can I unlock my iPad if I forgot the passcode?



    How to Reset a Forgotten Password for an iOS Device



    Using iPhone/iPad Recovery Mode


    You may have to do this several times.


    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.



    ‘iPad is disabled’ fix without resetting using iTunes


    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.

    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).

    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:

    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.

    2. Open iTunes with the iPad disconnected.

    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.

    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).

    5. Click ‘Setup as new iPad’ and then click restore.

    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.

    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.

    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.


    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.



    Try it and good luck. You have nothing more to lose if it doesn't work for you.


     Cheers, Tom

  • Diavonex Level 9 (66,545 points)

    Recovery Mode Step by Step



    1. Hold Sleep/Wake button down and slide to turn off iPad



    2. Turn on computer and launch iTune (make sure you have the latest version of iTune)



    3. Plug USB cable into computer's USB port



    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.



    5. Release Home button.



    On Computer



    6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.



    7. iPad Recovery Mode on computer screen



    8. Select "Restore iPad"...



    9. Select "Restore and Update"



    10. Extracting Software.



    11. Preparing iPad for restore.



    12. Waiting for iPad.



    13. Verifying iPad restore...



    14.Restoring iPad software.



    15. Verifying iPad software.



    16. Verifying iPad Restore...



    17. Restoring iPad firmware...



    18. Your iPad is restored to factory settings; keep iPad connected to computer



    19. Activate iPad



    20. Enter Apple ID and Password



    21. Continue



    22. Welcome to Your New iPad



    (a) Set up as new iPad   (b) Restore from this backup (select from list of backups)



    23. Restore from this backup



    24. Continue



    25. Restoring iPad from backup



    26. The settings of your iPad have been restore; keep iPad connected to computer



    27. Syncing iPad (Step 1 to 5)



    28. Preparing apps to sync



    29. Copying 1 of 9



    30. Sync apps, movies and music to iPad



    31. Finishing syncing



    32. Eject iPad