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Apple ID Verification e-mail link not working.

I went to update my iPhone using the newest update. It completely killed my phone, and I had to restore it. Now it asks me to verify for my Apple ID- I send the verification e-mail, and click the link in the e-mail and it directs me to a web page "Sorry, we could not process your request". So now I essentially have a wiped phone, because I cannot synch with iCloud. I have changed the e-mail for verification and resent the email dozens of times, but the link will not work. Very frustrated! What do I do?

iPhone 4 (8GB), iOS 7.0.4

Posted on Nov 19, 2013 7:27 PM

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12 replies

Sep 5, 2014 4:01 PM in response to Canadianclyde

There's a way to retrieve your email verification link if this happens to you:


1. Open the the blank email

2. Hit ctrl+U- this will bring up the source code for the original email. Even though you cant see it showing up its still there.

3. Scroll down towards the bottom of the source code to line 524-

4. Slowly scroll to right and you will see the "Dear *Your Name*

5. On line 525 a bit to the left of that you will see : "You recently initiated a password reset for your Apple ID. To complete the process, click the link below. "

6. The link is on line 526 and begins with <a href="https://iforgot.apple.com/verify/ema- etc.

7. Copy that link into a new internet window and hit enter- *Do Not Click the Link*


This should allow you to get to the reset password screen and finish the process. As long as it is still in the time frame from when the email was sent. I think 1hour. This worked for me, I was using a pc at the time though, didn't try it on a mac. Let me know if this helps you. Apple let me know if I can have a job!

Apple ID Verification e-mail link not working.

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