Q: Hola, quiero restaurar mi Ipod touch 4 g. pero me dice que no se puede por no estar conectado a internet, y sí lo est&aacut ... Hola, quiero restaurar mi Ipod touch 4 g. pero me dice que no se puede por no estar conectado a internet, y sí lo está. gracias more
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Nov 20, 2013 8:48 AM in response to MERALON1by lllaass,Google translate:
Hi I want to restore my Ipod touch 4 g. but it says "failed to connect to the update server softhware the Ipod because it is not connected to the internet", but the problem is that yes I am connected. Also I find it hard to open and almost always I get the apple logo. Thank you.
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem