Q: iTunes asking for backup password??? that i never putted ...

iTunes asking for backup password??? that i never putted ..., i was looking in the internet and i'm not the only person that have this problem, i made a backup of my iphone 4S IOS 7 without the encryption password marked, and i change the phone and then when i tried to restore my backup ask me for a password, i dont understand whats happening , someone knows the solution ?

iPhone 4S, iOS 7.0.4

Posted on Nov 20, 2013 12:47 PM

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Q: iTunes asking for backup password??? that i never putted ...

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by norm123,

norm123 Nov 22, 2013 2:41 PM in response to Pedroo626
Community Specialists

Nov 22, 2013 2:41 PM in response to Pedroo626
Hello Pedroo626

There are a few things to try to get past the backup requiring a password. The article below will assist further.

iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162

You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
Leaving the password field blank
Your Apple ID password
Your computer account password, if you have one
Email passwords you may have used
Your Wi-Fi network password
Website passwords you may have used
A password for hard-disk encryption software, if you use it

Regards,
-Norm G
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by Pedroo626,

Pedroo626 Dec 17, 2013 9:53 AM in response to norm123
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Dec 17, 2013 9:53 AM in response to norm123

i tried but nothing ..... :l but thanks anyway
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Q: iTunes asking for backup password??? that i never putted ...

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by norm123,

by Pedroo626,

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