HT201290: If QuickTime Player can't open an audio or video file

Learn about If QuickTime Player can't open an audio or video file

Rlashua

Level 1 (0 points)

Q: Why can't I play a .mov file?

I have the most updated OS X and Quick Time is saying it's updated as well. I just bought this computer last week and have been able to open other .mov files using Quick Time. The person sending me the movie was able to watch it on her laptop (which is also a Mac, but I'm not sure what kind...)

iMac, OS X Mountain Lion (10.8.5)

Posted on Nov 20, 2013 1:30 PM

I have this question too

Q: Why can't I play a .mov file?

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by Eric Root,

Eric Root Nov 20, 2013 1:36 PM in response to Rlashua
Level 9 (74,064 points)

iTunes

Nov 20, 2013 1:36 PM in response to Rlashua

Try downloading another program to see if it can play it. That should rule out corruption of the file. VLC is usually recommended.

Video Player - Divx

Video Player – Flip4Mac

Video Player - VLC
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HT201290: If QuickTime Player can't open an audio or video file

Q: Why can't I play a .mov file?

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by Eric Root,

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Helpful answers