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When I come from outside and press the home button to turn my iPod on, there is white, light blue and red lines but it is transparent enough that I can see my background, time, etc. It hasn't been water damaged, so that cant be the problem.

When I come from outside and press the home button to turn my iPod on, there is white, light blue and red lines but it is transparent enough that I can see my background, time, etc. It hasn't been water damaged, so that can't be the problem. I was thinking maybe it is just because of the cold but, I don't like having my iPod doing that whenever I come back from the cold. However, I was in class too and this problem happened but it was inside! So I am very worried, I have dropped my ipod a few times but it hasn't fallen that hard to effect it.

iPod touch, iOS 6.1.5

Posted on Nov 20, 2013 2:04 PM

Reply
2 replies

Nov 20, 2013 2:06 PM in response to Khadija Marial

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

When I come from outside and press the home button to turn my iPod on, there is white, light blue and red lines but it is transparent enough that I can see my background, time, etc. It hasn't been water damaged, so that cant be the problem.

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