HT201077: Get help using iCloud Photo Sharing and shared albums

Learn about Get help using iCloud Photo Sharing and shared albums
Alex Herald

Q: I cannot download video from shared photostream

I can upload video to a shared photostream. I can see video in my and others photostreams. But I cannot save any video from shared photostream to my Ipad. It is declared officially that it is possible. But after I tap SELECT and tap a video in shared photostream, the DOWNLOAD sign in the left top corner does not become blue. It stays grey and does not offer any options if I tap it. If I do the same actions with any photo (not video) it works well. But with video it refuses to activate this download sign in the left top corner of the screen.

iPad 2, iOS 7

Posted on Nov 20, 2013 4:21 PM