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Mac pro will not restart.

When I try to update software my mac pro will not restart. So the software does not update. What to do? I have tried unpluging all external drives. No luck. The screen just stays in the infinity picture. I have tried waiting 5 minutes. Still no restart.

Mac Pro, Mac OS X (10.6.8)

Posted on Nov 21, 2013 6:11 AM

Reply
2 replies

Nov 21, 2013 7:03 AM in response to Wilsuma

You are still using 10.6.8, just to confirm, so you don't have Recovery Mode for one thing. But do you have a backup that is bootable? make one now before you do more. And try repairing the drive as well as doing a Safe Boot.


You may need to do a clean install to another drive. Apparently you have another Mac or something to post and get online so you could also use Target Disk Mode to access the system in trouble.


Update with what from what? what other internal drives are there?


Clone
How to clone your system:


http://macperformanceguide.com/Mac-HowToClone.html

http://www.macupdate.com/app/mac/7032/carbon-copy-cloner


Using Cloning as a Backup Strategy


Create an OS X Lion Install disc

How to create an OS X Lion installation disc MacFixIt

Migration Assistant Update for Mac OS X Snow Leopard

http://www.apple.com/support/lion/installrecovery/

http://reviews.cnet.com/8301-13727_7-20080989-263/how-to-create-an-os-x-lion-ins tallation-disc

http://www.coolestguyplanettech.com/how-to-make-a-bootable-osx-10-8-mountain-lio n-disc-or-drive-from-the-downloaded-mountain-lion-app/


General Mac maintenance: Tips to keep your Mac in top form

General purpose Mac troubleshooting guide: Isolating issues in Mac OS X

Creating a temporary account to isolate user-specific problems: Isolating an issue by using another user account


To resolve startup issues and perform disk maintenance, use Disk Utility.

Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode

Nov 21, 2013 8:09 AM in response to The hatter

Thanks Hatter,


I actually ended Shutting down holding the on/off button. Unplugging the Mac Pro for 10 - 15 seconds. Then streching my fingers to hold down the option, command, R and P keys and then pressing the power on.

I then held the keys while waiting to hear 2 start up sounds (this may take a while). After the second start up sound I released the keys and the system started up. I then was able to do the software updates and a restart.

All is well. And now is the time to back up the whole hard drive with Time machine I guess.


Thanks for you rapid response!

Mac pro will not restart.

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